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Management and identification of needs - Online Training

Management and identification of needs  - Online Training
Management and identification of needs - Online Training

The cost of a course changes depending on the venue

Objectives

  • Training managers and coordinators of training in modern methods in determining training needs according to ISO 9001: 2008 quality standards.
  • Study and analyze the narratives in the job description card to improve and improve the performance of employees.
  • Use Skill Matrix skills
  • Prepare a realistic training plan that meets training needs and achieves development goals.
  • Prepare training budget according to actual needs and according to available resources.
  • Evaluation of training programs to determine their usefulness and use of evaluation as feedback for the preparation of the following training plan.
  • Review of Different Methods of Measuring Return on Human Capital (RO.I. on human capital before training, during training and after training, with a focus on linking it to evaluating staff performance.
  • Use Kirkpatrick's model to evaluate training programs.
  • Use KPIs to assess and measure the impact of training

Who Should Attend?

  • Team leaders and supervisors
  • Directors and Heads of Departments
  • Executives
  • Employees of the administrative sector
  • Secretary and office supervisors
  • Team leaders and professionals

  Seminar Outline

    DAY 1

  • Introduction to ISO 9001: 2008 and its relationship to human resources
  • Models and practical applications according to ISO 9001 quality standards
  • International Standard Specification ISO 10015
  • Definition of training needs
  • Designing and planning training
  • Provide training
  • Evaluation of training outcomes
  • Monitoring.
  • .

 

    DAY 2

  • New Employee Configuration Form
  • On-the-job training
  • Workshop Workshop

 

    DAY 3

  • Training needs from analysis to selection.
  • Analyze the gap between the desired performance level and the current performance.
  • The use of the skills matrix technique in determining the training needs of the Skill Matrix
  • Workshop Workshop
  •  

    DAY 4

  • Preparation of the annual plan for management by departments with the financial cost of each department.
  • Identify training programs and training centers according to quality standards.
  • Identification of training costs.
  • The final training plan.
  • Workshop Workshop
  •  

    DAY 5

  • Model Kirk Patrick in Training Assessment.
  • Evaluation of trainees for the program.
  • Direct assessment of the trainee.
  • Evaluation of training centers.
  • Evaluation of training material.
  • Evaluation of trainers.
  • Workshop Workshop

Accreditation