The first hour after a breach is discovered decides a lot: how far the attacker gets, how much data walks out the door, and how long it takes to get systems back online. Organisations that handle that hour well usually have one thing in common – a tested incident management process, not an improvised one built on the fly.

Delivered by Arab British Fellowship Training Academy, this course is built around that timeline – from the planning that happens before an incident, through detection, containment, and evidence handling, to recovery and the lessons that should shape the next response.

Who Should Attend?

• Cybersecurity professionals and dedicated incident response teams.
• IT managers and specialists who run networks, systems, and day-to-day security operations.
• Risk management teams responsible for minimising the business impact of cyber incidents.
• Students and career-changers building toward a role in incident management.

Knowledge and Benefits

• Understand what incident management actually contributes to protecting systems and networks.
• Apply proper detection and response methods when a cybersecurity incident happens.
• Build an incident response plan that holds up under pressure, not just on paper.
• Assess damage accurately and drive recovery and remediation efforts after an attack.
• Raise employee awareness so incidents get reported and handled correctly from the start.

Module 1: What Counts as an Incident, and Why It Matters

• Defining and categorising cybersecurity incidents, and the differences between breaches and attacks.
• Common incident types faced by organisations.
• The business, legal, and reputational impact of poorly handled incidents.

Module 2: Setting Objectives and Preparing Before an Incident Hits

• Core objectives of incident management: early detection, limiting impact, rapid recovery.
• Building a comprehensive incident response plan and structuring response teams.
• Training and simulation exercises to prepare for potential cyber incidents.

Module 3: The First Moves – Initial Response and Investigation

• Reacting immediately on discovery and scoping the incident’s potential impact.
• Communication strategies for internal and external stakeholders during an incident.
• Initial investigation techniques and documenting the actions taken.

Module 4: Evidence Collection and Technical Analysis

• Legally and securely collecting evidence, and the tools used to gather incident-related data.
• Analysing the vulnerabilities that were exploited during the incident.
• Verifying the source and target of the attack through IPs, servers, and logs.

Module 5: Assessing Damage and Containing the Attack

• Identifying the extent of the damage and its impact on data, networks, and systems.
• Isolating compromised systems and networks to stop the attack spreading.
• Safe containment techniques that protect data while the incident is being handled.

Module 6: Fixing the Hole and Watching for Recurrence

• Patching exploited vulnerabilities and applying necessary security updates.
• Reviewing security policies to prevent similar incidents in the future.
• Monitoring systems after corrective action and running periodic checks for further threats.

Module 7: Recovery – Restoring and Re-Securing Systems

• Building an effective recovery plan and prioritising the restoration of critical systems.
• Coordination between IT and security teams during the recovery phase.
• Post-recovery verification and applying additional hardening measures.

Module 8: Reporting, Reviewing, and Learning

• Preparing comprehensive reports for management on the incident’s impact.
• Conducting a post-incident review to identify lessons learned.
• Using past incidents to close gaps in future response plans.

Module 9: Tools and Ongoing Readiness

• An overview of tools and technologies that strengthen incident management, including early detection.
• The importance of continuously upgrading the security infrastructure.
• Ongoing staff training to build a cybersecurity-ready culture within the organisation.