A hospital can have the best doctors in the region and still under-serve its patients if its administration is weak — because in healthcare, it's the administrative gap, not the clinical one, that usually does the most damage first. Getting management right is what lets clinical quality actually reach the patient.

This training course from the Arab British Fellowship Training Academy covers how hospital and health-centre administration works in practice: organising resources across planning, leadership, and supervision, applying sound management principles, and keeping service quality high without burdening patients with unnecessary cost.

Who Should Attend

• Health administration managers, including hospital and clinic directors.
• Staff holding administrative positions in health centres.
• Quality department supervisors across medical institutions.

Program Objectives

• Apply scientific methods to solving administrative problems in healthcare settings.
• Select and train staff based on merit and clearly assigned responsibilities.
• Separate administrative decision-making from implementation for smoother operations.
• Define institutional objectives clearly and use resources to their fullest.
• Recognise management's role in giving staff a stable, secure working environment.

Module 1: Management Foundations

• Defining management and tracing its historical development.
• The general principles that guide sound management practice.

Module 2: Principles of Health and Hospital Management

• How health management and hospital management relate to and support each other.
• Core principles specific to managing health institutions.
• Management theories as applied to health institutions.

Module 3: Management Models — By Objectives, By Exception, and Division of Labour

• Applying management-by-objectives in a healthcare setting.
• Management-by-exception as a tool for focusing leadership attention.
• Dividing work and responsibilities across the organisation.

Module 4: Hospital Administrative Structure

• Mapping the administrative sectors within a hospital.
• Understanding how hospital departments are organised and interact.
• Applying targeted, objective-driven management in hospitals and health centres.