Two managers can hold the same title and run very different teams — one keeps people motivated and makes sound calls under pressure, the other struggles with the same daily problems for years. The difference rarely comes down to raw talent; it comes down to leadership skills that were deliberately developed, not left to chance.

This Training Course from the Arab British Fellowship Training Academy is built around that gap: what separates an ordinary manager from a distinguished leader, and how continuous, targeted training closes it. Leadership sits at the heart of the administrative process, and participants leave with the practical decision-making, people-management and problem-solving skills that make that leadership visible day to day.

Key Outcomes:

• Gain experience in decision-making and problem-solving skills.
• Recognize the qualities of the distinguished leader and how to develop them further.
• Identify and gain experience in persuasion skills.
• Build a plan for the self-development of leadership skills.

Who Should Attend?

• Managers of commercial institutions and companies.
• Chiefs of departments.
• All employees in advanced leadership departments.
• Business administration students at universities.

Module 1: Leadership vs Management — Redefining the Distinguished Manager

• Management's history and importance, and an introduction to the concept of leadership
• The difference between leadership and management

Module 2: The Leadership Equation — Leader, Team and Situation

• Elements that shape the leadership process: the leader, the work group and the situation
• What a successful leader should focus on, and the leadership skills and qualities of a distinguished manager

Module 3: Solving Problems and Deciding Under Pressure

• How to eliminate work problems
• Making accurate decisions in urgent situations

Module 4: Building People and Relationships

• Developing and motivating individuals
• Familiarity with human relations and labor relations
• Employee stimulus and motivation skills

Module 5: Creating a Workplace That Performs

• Improving the working environment
• Administrative skills of leadership