What Sets Great Managers Apart: Leadership Excellence Development Course
1Summary
Two managers can hold the same title and run very different teams — one keeps people motivated and makes sound calls under pressure, the other struggles with the same daily problems for years. The difference rarely comes down to raw talent; it comes down to leadership skills that were deliberately developed, not left to chance.
This Training Course from the Arab British Fellowship Training Academy is built around that gap: what separates an ordinary manager from a distinguished leader, and how continuous, targeted training closes it. Leadership sits at the heart of the administrative process, and participants leave with the practical decision-making, people-management and problem-solving skills that make that leadership visible day to day.
2Objectives and target group
Key Outcomes:
- Gain experience in decision-making and problem-solving skills.
- Recognize the qualities of the distinguished leader and how to develop them further.
- Identify and gain experience in persuasion skills.
- Build a plan for the self-development of leadership skills.
Who Should Attend?
- Managers of commercial institutions and companies.
- Chiefs of departments.
- All employees in advanced leadership departments.
- Business administration students at universities.
3Course Content
Module 1: Leadership vs Management — Redefining the Distinguished Manager
- Management's history and importance, and an introduction to the concept of leadership
- The difference between leadership and management
Module 2: The Leadership Equation — Leader, Team and Situation
- Elements that shape the leadership process: the leader, the work group and the situation
- What a successful leader should focus on, and the leadership skills and qualities of a distinguished manager
Module 3: Solving Problems and Deciding Under Pressure
- How to eliminate work problems
- Making accurate decisions in urgent situations
Module 4: Building People and Relationships
- Developing and motivating individuals
- Familiarity with human relations and labor relations
- Employee stimulus and motivation skills
Module 5: Creating a Workplace That Performs
- Improving the working environment
- Administrative skills of leadership