Two companies can run the exact same information system and end up with completely different results — the difference almost always comes down to the day-to-day practices used to manage it. This course focuses on those practices: the concrete, repeatable methods that turn an Information System from a technical tool into a genuine operational advantage.

Managing Information Systems is rarely a one-size-fits-all task; each system calls for its own methodology and a defined set of management practices. Through a structured, hands-on curriculum, the Arab British Fellowship Training Academy brings together the most widely adopted ISM practices in one intensive program, giving participants a practical reference they can apply directly at work.

Course Objectives:

• Distinguish between IS strategy and day-to-day ISM practices.
• Apply the most widely used ISM practices across different system types.
• Operate the software tools that support Information Systems Management.
• Recognize the practical benefits IS platforms bring to daily operations.
• Build a personal toolkit of ISM methodologies suited to your company's needs.

Target Audience:

• Employees working directly with Information Systems in their companies.
• Company directors considering investment in Information Systems.
• Heads of departments and branches across different company functions.
• Supervisors of computerization and software departments.

• Module 1: ISM Practices vs. Strategy: Setting the Right Foundation

  • A practice-based definition of Information Systems Management
  • How day-to-day practices differ from long-term strategy
  • Why the distinction matters for anyone managing a system

• Module 2: Core Principles Behind Managing Information Systems

  • Recognizing the real importance of Information Systems
  • Foundational principles that guide sound ISM decisions
  • The practical, everyday value of a well-managed system

• Module 3: The Most Widely Adopted ISM Practices

  • Reviewing the most popular ISM practices in use today
  • Adapting common practices to different company contexts
  • Avoiding practices that look sound but fail in real conditions

• Module 4: Techniques and Tools Behind Effective ISM

  • Mastering the software that operates Information Systems Management
  • Techniques and methods most frequently used by practitioners
  • Building routines that keep management practices consistent

• Module 5: Measuring the Value Information Systems Bring to a Company

  • A detailed look at the benefits of Information Systems and their software
  • Positive, measurable effects of well-managed systems on daily operations
  • Turning management practices into a lasting operational advantage

Course Venues:

• Sessions run across multiple countries, including Egypt, Jordan, Malaysia, Turkey, the UK, France, Italy, Germany, Sweden, Austria, and Denmark, as well as Australia and the United States.
• Dates and locations can be arranged to suit your schedule.

Delivery Formats:

• Group training at Academy centers.
• One-to-one training.
• Practical, field-based training.
• Theoretical training in Academy classrooms.

Certificate:

• Participants receive a certificate accredited by the Arab British Fellowship Training Academy upon completion.