Training Course on Proven Practices for Managing Information Systems (ISM)
1Summary
Two companies can run the exact same information system and end up with completely different results — the difference almost always comes down to the day-to-day practices used to manage it. This course focuses on those practices: the concrete, repeatable methods that turn an Information System from a technical tool into a genuine operational advantage.
Managing Information Systems is rarely a one-size-fits-all task; each system calls for its own methodology and a defined set of management practices. Through a structured, hands-on curriculum, the Arab British Fellowship Training Academy brings together the most widely adopted ISM practices in one intensive program, giving participants a practical reference they can apply directly at work.
2Objectives and target group
Course Objectives:
- Distinguish between IS strategy and day-to-day ISM practices.
- Apply the most widely used ISM practices across different system types.
- Operate the software tools that support Information Systems Management.
- Recognize the practical benefits IS platforms bring to daily operations.
- Build a personal toolkit of ISM methodologies suited to your company's needs.
Target Audience:
- Employees working directly with Information Systems in their companies.
- Company directors considering investment in Information Systems.
- Heads of departments and branches across different company functions.
- Supervisors of computerization and software departments.
3Course Content
Module 1: ISM Practices vs. Strategy: Setting the Right Foundation
- A practice-based definition of Information Systems Management
- How day-to-day practices differ from long-term strategy
- Why the distinction matters for anyone managing a system
Module 2: Core Principles Behind Managing Information Systems
- Recognizing the real importance of Information Systems
- Foundational principles that guide sound ISM decisions
- The practical, everyday value of a well-managed system
Module 3: The Most Widely Adopted ISM Practices
- Reviewing the most popular ISM practices in use today
- Adapting common practices to different company contexts
- Avoiding practices that look sound but fail in real conditions
Module 4: Techniques and Tools Behind Effective ISM
- Mastering the software that operates Information Systems Management
- Techniques and methods most frequently used by practitioners
- Building routines that keep management practices consistent
Module 5: Measuring the Value Information Systems Bring to a Company
- A detailed look at the benefits of Information Systems and their software
- Positive, measurable effects of well-managed systems on daily operations
- Turning management practices into a lasting operational advantage
Course Venues:
- Sessions run across multiple countries, including Egypt, Jordan, Malaysia, Turkey, the UK, France, Italy, Germany, Sweden, Austria, and Denmark, as well as Australia and the United States.
- Dates and locations can be arranged to suit your schedule.
Delivery Formats:
- Group training at Academy centers.
- One-to-one training.
- Practical, field-based training.
- Theoretical training in Academy classrooms.
Certificate:
- Participants receive a certificate accredited by the Arab British Fellowship Training Academy upon completion.