This course from the Arab British Fellowship Training Academy is designed specifically for in-house delivery to trade union representatives and direct-line supervisors in medium and large organizations.

By the end of the program, participants will be able to manage themselves effectively and communicate well, carry out project functions and processes, and gain clear knowledge of employee relations systems and legislation. They will also learn how to manage people, interact with groups, handle conflict, and apply and take part in employee relations procedures.

Target audience of the course:

The Arab British Fellowship Training Academy offers this course to direct supervisors and labor union representatives.

How will participants benefit from the course?

After completing the program, participants will be able to:

• Personal management and communications.
• Carry out project functions and processes.
• Know labor relations systems and laws.
• Manage individuals
• Interact with groups, and manage conflict.
• Apply and participate in labor relations procedures.

• Personal management and communications (self-awareness, communications, presentations, time management).
• Business (business objectives and functions, challenges facing businesspeople, an introduction to business accounting).
• Labor relations systems and labor laws (applying laws in the European work environment).
• Managing individuals (employee behavior and needs, leadership, group behavior).
• Interacting with groups and managing conflicts (conflict management, assertiveness, negotiation, grievance decisions)
• Applying and participating in labor relations procedures (fairness and equity, diversity, discipline, dismissal, disputes)

Course delivery format:

• In-house training
• Individual training
• Group training
• Practical training

Note:

• We can deliver this course at the place and time that suits you.
• This course is delivered to a high standard for important individuals. For more information, contact the Arab British Fellowship Training Academy team.