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Office management and secretariat - Online Training

Office management and secretariat  - Online Training
Office management and secretariat - Online Training

The cost of a course changes depending on the venue

Objectives

  • Full knowledge of the concept of office management, secretarial and engineering.
  • Full knowledge of the new horizons of office engineering and the nature of office activity.
  • Proficiency between the executive secretary and other secretaries (public - private - specialized).
  • The skills of performing office management tasks required by the work of the offices in the main organizations, ministries, bodies, institutions and companies.
  • Stress reduction skills for leaders, ministers, agents, managers and officials.
  • Know the rules of etiquette, protocol, communication arts, methods of dealing with VIP and visitor patterns.
  • Compare work plans with other organizations with a view to developing and improving them through the development of technical and behavioral skills.
  • Full knowledge of the art of dealing with modern technologies and raising the rates of office performance using technology and information systems.
  • Organize the office papers so that they can be retrieved only as soon as possible.
  • Control of desktop performance.

Who Should Attend?

  • Team leaders and supervisors
  • Directors and Heads of Departments
  • Executives
  • Employees of the administrative sector
  • Secretary and office supervisors
  • Team leaders and professionals

  Seminar Outline

    DAY 1

  • The concept of office management and its relationship with the secretariat.
  • What is the nature of office activity?
  • Recent trends in office work.
  • Foundations of office engineering.

 

    DAY 2

  • Secretaries and their importance and tasks.
  • Office Forms - Physical Office Environment - Office Diseases.
  • Organization and carrying out of Corporate Events, Organization and carrying out of Corporate Events.
  • Administrative communications within the organization and with other organizations
  • The art of good listening and modern effective.
  • Methods of reducing the pressure of work on leaders, ministers, agents, managers and officials.

 

    DAY 3

  • Engineering of office papers (classification - numbering - engineering).
  • The skill of reducing paperwork in offices.
  • How to control desktop performance.
  • Rules of etiquette, protocol, communication arts, methods of dealing with VIPs and visitor patterns.
  • Comprehensive applications on previous topics.
  •  

    DAY 4

  • Administrative writing, correspondence and memos.
  • Preparation and drafting of reports.
  • The skill of receiving visitors and organizing the dates of the president.
  • Skill handling incoming and outgoing telephone calls.
  • Organization and management of meetings and committees.
  • Requirements for effective meeting.
  •  

    DAY 5

  • Organize office information and document archiving.
  • Modern techniques and their impact on secretarial work.
  • The use of computers in administrative work.
  • Evaluation and closing of the program.

Accreditation