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Optimize time and resources for efficiency and effectiveness

Optimize time and resources for efficiency and effectiveness
Optimize time and resources for efficiency and effectiveness
$2,300.00

The cost of a course changes depending on the venue

Objectives

  • To highlight some of the key mechanisms that play a key role in supporting and improving management efficiency and effectiveness.
  • Determining work pressures and their impact on individual and organization performance.
  • How to deal with stress and conflicts.
  • Application of modern scientific and practical mechanisms and methods for effective time management.
  • Recognize the golden rules of effectiveness.
  • Effective management of meetings as a practical application to manage time and work pressures

Who Should Attend?

  • Customer service staff
  • Customer Service Managers
  • All of them are related to customer service
  • Directors and Heads of Departments

  Seminar Outline

    DAY 1

  • Effective management.
  • Organization functions.
  • Efficiency leveling elements.
  • The importance of management in achieving the mission and objectives of the organization.
  • Indicators of effectiveness level.

 

    DAY 2

  • The concept of productive efficiency.
  • Methods of measuring production efficiency.
  • Use comparisons to express productivity efficiency.
  • Factors Affecting Production Efficiency.
  • Methods of improving productivity efficiency

 

    DAY 3

  • Nature and concept of guidance function.
  • Steering function elements.
  • Motivation is one element of the routing function.
  • What is motivation? what does it mean?
  • The process and types of stimulation.
  • Ten fastest ways to frustrate subordinates.
  • Fifteen effective method of stimulation.
  • How to motivate yourself.
  • NLP and stimulation.
  •  

    DAY 4

  • How creative you are.
  • How much innovation you have in your organization.
  • What are the obstacles to creativity and innovation in the organization.
  • Influence in others - the road to the road of self-strength.
  •  

    DAY 5

  • Authorization and effective management time and work pressures.
  • Specific factors for effective delegation.
  • Misconceptions in prioritizing.
  • The equation of effective time management and mechanisms of application.
  • Design priorities for service time management and work pressures

Accreditation