Sales & Operations Planning (S&OP) Integration Training Course
1Summary
Sales teams promise what operations can't always deliver, and operations plan around numbers sales never confirmed — this disconnect is exactly what Sales & Operations Planning (S&OP) is designed to fix. The Sales & Operations Planning (S&OP) Integration Training Course by Arab British Fellowship Training Academy gives professionals a structured way to align demand, supply, and business strategy into one coordinated plan.
Part of the Logistics and Supply Chain Training Courses, this programme covers the S&OP process, forecasting, cross-functional planning, analytics, and inventory alignment, helping organisations make faster, better-informed decisions and improve overall supply chain performance.
2Objectives and target group
By the end of this course, participants will be able to:
- Explain the objectives and business value of the S&OP methodology.
- Build a demand planning process supported by sales and market analysis.
- Apply forecasting models that feed accurately into the S&OP cycle.
- Run cross-functional S&OP meetings that balance supply and demand.
- Use analytics and dashboards to track forecast accuracy and performance.
- Align inventory and production planning with the agreed S&OP plan while managing related risks.
Target Audience
- Demand and sales planning professionals.
- Supply chain, operations, and procurement managers.
- Inventory, warehouse, and production planning specialists.
- Logistics professionals and business analysts.
- Professionals responsible for sales and operations planning.
3Course Content
Module 1: Why Sales and Operations Keep Missing Each Other
- The cost of misalignment between sales, operations, and supply chain.
- Core objectives and benefits of the S&OP methodology.
- Challenges organisations face when adopting S&OP.
Module 2: Building the Demand Side of the Plan
- Developing demand planning strategies.
- Collecting and analysing sales and market data.
- Collaborative planning across departments.
Module 3: Forecasting Techniques That Support S&OP
- Qualitative and quantitative forecasting models.
- Time series forecasting.
- Demand analysis techniques.
Module 4: Running the S&OP Cycle
- Stages of the S&OP process.
- Cross-functional planning meetings.
- Balancing supply and demand, and executive decision-making.
Module 5: Analytics and Performance Data
- Using business analytics and managing data quality.
- Measuring forecast accuracy and key KPIs.
- Building performance dashboards and reporting.
Module 6: Aligning Inventory and Production with the Plan
- Inventory planning based on demand.
- Optimising safety stock and replenishment.
- Production and inventory performance metrics.
Module 7: Technology and Risk in S&OP
- Digital S&OP platforms and ERP integration.
- AI and predictive analytics.
- Managing demand risk, scenario planning, and business continuity.
Module 8: Sustaining S&OP Excellence
- Global best practices in S&OP.
- Integrated business planning.
- Continuous improvement and case studies.