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Dubai 5 October 2026
Training Programme

Public Relations Training Course: Leveraging Media and Digital Technology

1Summary

A press release that used to take a phone call and a fax now moves through a livestream, a press portal, and three social feeds before lunch — and the PR team that cannot operate that machinery is already a step behind. Public relations has stopped being a purely interpersonal craft; it now runs on the same digital infrastructure that shapes media production itself.

This training course from the Arab British Fellowship Training Academy walks PR and media professionals through that shift: how modern information technology changed the tools of the trade, how e-management is reshaping day-to-day PR operations, and how the production skills once reserved for TV crews — camera work, editing, lighting, design — now sit inside the PR department's own toolkit.

2Objectives and target group

Who Should Attend

  • Directors and owners of PR departments and media production companies.
  • TV news and entertainment show producers, and editorial staff at TV stations.
  • Broadcasters and newscasters across economic, political, and entertainment topics.
  • Newsletter editorial staff and company managers seeking stronger media management skills.
  • Media college students and graduates, and anyone building a career in PR department management.

Program Objectives

  • Apply e-management principles to day-to-day PR and administrative operations.
  • Master etiquette, protocol, and the professional arts of speaking, listening, and discussion.
  • Build working knowledge of media production skills: photography, video, news writing, design, and press correspondence.
  • Use electronic PR tools to serve clients faster under constantly shifting market conditions.
  • Set a strategic vision for the PR department under global competition and evolving technology.

3Course Content

Module 1: Why Technology Is Reshaping the PR Profession

  • How information technology evolved and why today's era depends on it more than any before.
  • The shift from traditional to electronic PR, and the growing role of the internet in the profession.

Module 2: Building Blocks of Modern PR Management

  • How PR links an organisation to its external public through shared, two-way communication.
  • Creative-thinking strategies for engaging the public and handling client interactions.
  • Positioning PR for the future while reading its present reality under global competition.

Module 3: Professional Conduct, Etiquette and Interpersonal Skills

  • Etiquette, protocol, and professional manners in official and client-facing settings.
  • The art of speaking, listening, and discussion — including dealing with superiors and subordinates electronically.
  • The psychology of dealing with others in a PR context.

Module 4: Digital Tools for Running PR Operations

  • Electronic scheduling, planning, and meeting management to raise team efficiency.
  • Digital correspondence and archiving of administrative and commercial communication.
  • Modern programs and mechanisms for developing PR work, with examples of successful global e-management practices.

Module 5: Media Production Skills for PR and Communication Teams

  • Modern technologies in TV production, and how camera, lighting, and decoration work have evolved.
  • How advances in TV engineering and editing (montage) technology affect editorial departments.
  • Applying photography, video, news writing, and design skills inside a PR role.

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Public Relations Training Course: Leveraging Media and Digital Technology