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Dubai 5 October 2026
Training Programme

Insurance Investigations in Practice: Arbitration, Disputes and Fraud Detection

1Summary

Insurance only works if claims are genuine — which is exactly why insurance companies need people who know how to investigate, verify and, when necessary, challenge them. This Arab British Fellowship Training Academy course builds those investigation skills, along with solid grounding in managing insurance policies for employees at companies and institutions and applying legal insurance terms correctly.

Insurance companies, particularly joint-stock ones, exist to achieve collectively what individuals would otherwise have to manage alone: they collect premiums, reinvest them across diverse channels to generate meaningful returns, and use those returns to compensate people harmed by insured risks. They reach policyholders either directly or through intermediaries — agents and brokers who connect the company to the people it insures.

2Objectives and target group

Who should attend:

  • Managers of organisations and companies, and professionals working in insurance project management
  • Entrepreneurs seeking stronger health insurance management skills, and lawyers and law trainees
  • Business administration students and graduates, and anyone building expertise in health insurance

What participants will be able to do by the end of the course:

  • Explain the legal consequences of arbitration agreements within insurance investigations, and the procedures those investigations follow
  • Apply practical experience in resolving disputes tied to insurance contracts
  • Build arbitration clauses into a contract before any dispute arises
  • Draft a written arbitration agreement after a dispute has already occurred

3Course Content

Module 1: Insurance and Why Arbitration Fits It

  • Introduction to insurance and its importance in society
  • The legitimacy of arbitration in insurance investigations, and the advantages it offers

Module 2: Arbitration in Practice, Across Borders

  • How arbitration in insurance disputes plays out across different countries
  • The supervisory authority overseeing arbitration procedures in insurance disputes
  • Mandatory arbitration clauses in insurance contracts

Module 3: Resolving Disputes and Rooting Out Fraud

  • Why dispute resolution matters so much in insurance contracts
  • Strategies for eliminating fraud cases within insurance contracts

History and Locations of the Course
The courses are held in Egypt, Jordan, Malaysia, Turkey, England, France, Italy, Germany, Sweden, Austria, Denmark, Australia and the United States of America, or at a time and place convenient for your work and schedule.

  • Group training in academy centers
  • Individual training with a comprehensive curriculum
  • Field training
  • Theoretical training in dedicated classrooms within the academy

What Participants Receive
Upon completion, participants receive a certified certificate from the Arab British Fellowship Training Academy confirming their attendance of the Insurance Investigation Strategies course.

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Insurance Investigations in Practice: Arbitration, Disputes and Fraud Detection