Strategic Decision-Making and Problem-Solving for Managers Training Course
1Summary
Every day, managers face moments where a single decision can move a project forward or set it back for months. This is exactly the gap that the Strategic Decision-Making and Problem-Solving for Managers training course by the Arab British Fellowship Training Academy sets out to close, by building the practical judgment managers need when resources are limited and outcomes matter.
Rather than treating management as a fixed set of textbook functions, the course frames it as a continuous cycle of resource allocation, problem diagnosis and decision-making that plays out inside real organizations, public or private. Participants work through how objectives are set, how internal and external environments shape what is possible, and how planning, organizing and control come together at the point where a decision actually has to be made.
A central part of the course is dedicated to the discipline of problem-solving itself: recognizing early symptoms of a problem, using diagnostic tools to trace it to its root cause, comparing different analysis methods, and building a working plan that turns the chosen solution into a tracked, evaluated action.
2Objectives and target group
- Managers, department heads and business leaders responsible for allocating resources and making operational calls.
- Employees working within management departments across institutions and companies.
- Business Administration students and graduates preparing to step into managerial roles.
By the end of the course, participants will be able to:
- Explain why management's real value lies in how well it exploits resources to reach set objectives.
- Recognize the impact of decision quality on company performance and keep pace with recent management trends.
- Trace a problem from its first visible symptoms to its root cause using structured diagnostic tools.
- Apply different problem-analysis methods and choose the one that fits the situation.
- Design a practical action plan for implementing, tracking and evaluating a chosen decision.
3Course Content
Module 1: Why Decision-Making Defines Modern Management
- Management as a cycle of resource exploitation, not just a set of functions.
- The link between administrative decisions and the growth of a company's business.
- How decision-making authority relates to other administrative sciences.
Module 2: Foundations and Evolving Trends in Management
- Defining management and its role in the success of leading companies.
- Recent trends reshaping management practice.
- Success strategies adopted by high-performing organizations.
Module 3: Diagnosing and Solving Workplace Problems
- Recognizing the early signs of a developing problem.
- Tools for identifying a problem and analyzing its root causes.
- Applying different problem-analysis methods to reach a deeper understanding of the issue.
- Adapting problem-solving approaches to recent shifts in the work environment.
Module 4: Traits and Practices of the Successful Manager
- Core qualities that distinguish an effective manager.
- Building the manager's capacity to face and resolve problems.
Module 5: From Decision to Result
- Agreeing on the best decision and preparing it for execution.
- Developing a working paper for implementation, follow-up and evaluation.
- Administrative review as a control point in the decision-making cycle.