A course in important human resources skills for managers
1Summary
Arab British Fellowship Training Academy offers this course to help advance human resources through good management, supporting managers and supervisors in managing the people who report to them by equipping them with essential HR skills. The course focuses on topics of direct interest to managers and supervisors, such as conducting recruitment interviews, induction programs for new employees, the fundamentals of staff appraisal and training, and how to handle complaints and grievances.
It covers a number of important skills that every manager needs in order to achieve real success for their organization, shedding light on recruitment and termination, how to select staff, performance management, and workplace issues that can harm an organization's ability to fulfil its tasks, together with practical solutions to those issues.
2Objectives and target group
Objectives of the Important HR Skills for Managers course:
- Understanding the essential HR skills needed by managers and their staff.
- Identifying and studying HR issues that may potentially arise.
- Broad scope for discussion and hands-on practice in recruitment, policy-setting, managerial communication, organizational culture, job satisfaction, and termination.
- Conducting effective meetings to evaluate employee performance
- Identifying and assessing training needs
- Handling employee complaints and grievances, and staff turnover
- Defining managers' roles and responsibilities in recruitment and induction programs for new employees
Target audience for the Important HR Skills for Managers course:
- Individuals, groups, and companies wishing to improve their HR management skills.
- HR managers
- Managers of all departments
- Graduates and those interested in this field
3Course Content
The Equality Act 2010:
- The nine protected characteristics of equality.
- Understanding the concept of discrimination
- Direct and indirect discrimination
- Discrimination by association
- Discrimination arising from disability
- Recruitment and positive action
Recruitment:
- Overview of the recruitment process
- Fair selection, assessment, and scoring of applicants by choosing the best candidates and conducting interviews
- Effective interviewing techniques
- Right-to-work legislation and data protection.
- Providing feedback to unsuccessful applicants.
Family-friendly policies
Managing family-friendly policies:
- Maternity and paternity leave
- Family leave
- Flexible working requests
Employment contracts:
- Permanent
- Fixed-term contract
- Casual work
- Freelance work
- Flexible / extendable contract
Performance management
- Guidelines for the organization's rules and policies
- Managing competence issues, sickness absence, misconduct, and dismissal
- Grievances and appeals
Managing work-related stress:
- The legal framework for work
- Preventing or reducing stress at work
- Managing the work situation
Abuse and bullying at work:
- Defining abuse and bullying
- Preventing or dealing with overt and covert behavior
- Legal redress / effective ways of dealing with these issues
- Dismissal:
- Legal means and considerations
- How to handle forced/compulsory dismissal.
Course delivery mode:
- In-house training
- Individual training
- Group training
- Practical training
Note:
- We can deliver this course at a time that suits you.
- This course is delivered to high standards for VIPs. For more information, contact the Arab British Fellowship Training Academy team.