Training Course on Strategic Negotiation for Resolving Organisational Conflicts
1Summary
Every organisation eventually runs into disputes that threaten to drain time, money, and relationships — and the way those disputes get resolved often depends on one factor: how skilled the people at the table are at negotiating.
Negotiation is an intelligent way of handling different situations, one that requires wisdom and a clear strategy. A successful negotiator combines strong communication skills with the ability to read a situation, choose the right strategy, and reconcile opposing views.
This course from the Arab British Fellowship Training Academy gives participants a scientific, structured approach to managing negotiation strategically — helping societies and organisations move away from prolonged conflict toward practical, lasting solutions.
2Objectives and target group
Participants who complete this programme will be able to:
- Handle negotiating committees from other companies at a senior level.
- Organise conflict-resolution teams with real depth of experience.
- Apply the most advanced dispute-resolution techniques available.
- Build genuine expertise in negotiation and dispute-resolution work.
- Choose the right strategy to manage negotiation and settle differences for the best possible outcome.
This course is designed for:
- Field teams in humanitarian companies, institutions, and organisations.
- Division managers in organisations with diversified activities.
- Heads of negotiating teams in international companies and government bodies.
- External-relations supervisors in large and mid-sized companies.
- Board chairpersons of diversified companies.
3Course Content
Module 1: The History and Logic of Negotiation
- Where the art of negotiation came from, and how it is defined and managed today.
- Basic negotiating methods every professional should know.
Module 2: Strategy Selection and Deep Understanding of Conflict
- Identifying negotiation strategies and understanding what makes the most successful ones work.
- A deeper look at what negotiation management and conflict resolution really mean, plus the modern skills a professional negotiator needs.
Module 3: Tactics, Power, and Persuasion
- Handling tricks and non-collaborative strategies, and the role of strategic thinking in a successful negotiation.
- Bargaining strategies, analysing sources of power, and persuasion and influence tools.
Module 4: Integrative Strategy and Listening Skills
- The integrative strategy and how to reach a shared win.
- The art of listening in a successful negotiation, and reading and using body language.
Module 5: Evaluating and Confirming Results
- Case studies from British universities on successful negotiation.
- Evaluating the negotiation process and confirming it actually succeeded.
Course Locations:
Arab British Fellowship Training Academy has centres spread across more than thirty countries, so you can join the course at any affiliated centre without long travel.
Delivery Formats:
- Comprehensive individual training.
- Advanced practical training.
- Group training within direct work centres.
Certification:
Every participant receives an internationally recognised certificate from the Arab British Fellowship Training Academy upon completion.