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Dubai 5 October 2026
Training Programme

Hands-On Techniques for Information Systems Management (ISM)

1Summary

Multinational companies rarely run without some form of Information Systems (IS) behind the scenes - the difference between those that thrive and those that struggle usually comes down to how skilfully their teams apply the day-to-day techniques of managing them. This Training Course from the Arab British Fellowship Training Academy focuses squarely on that practical skill set.

An information system links a company's computers, network and staff so that management always has access to current, accurate data - stock levels, sales figures and more - used across strategic, tactical and operational decisions alike. Beyond organising accounting, surveillance and networking functions, IS gives companies a faster, more reliable way of getting work done. This course takes participants through the specific techniques directors, supervisors and employees need to master so their organisation can reach its goals faster.

2Objectives and target group

Who Should Attend:

  • Directors of companies across all business types, and their software and computerisation department heads.
  • Employees and supervisors working in departments where Information Systems (IS) are used.

Course Objectives - by the end, participants will be able to:

  • Apply the core techniques used in day-to-day Information Systems (IS) management.
  • Identify the factors that determine whether an IS implementation succeeds.
  • Demonstrate the essential skills needed for effective ISM, grounded in the basic principles of Information Systems.

3Course Content

Module 1: Getting Information Systems (IS) to Work in Practice

  • An academic and practical definition of IS and its management techniques.
  • The factors that make or break the success of an IS implementation.

Module 2: Core Techniques and Skills Every Practitioner Needs

  • The essential skills required for hands-on Information Systems Management (ISM).
  • Training on the most widely used programs in the IS field.

Module 3: Applying ISM Techniques Across Business Fields

  • The best strategies and techniques for managing Information Systems in different settings.
  • Where and how IS techniques get applied across different business functions.

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Hands-On Techniques for Information Systems Management (ISM)