Executive Secretary and Digital Office Skills Training Course
1Summary
An executive secretary sits closer to decision-making than almost any other support role in a company — screening what reaches a director's desk, keeping confidential information exactly that, and making sure the wheels of daily administration keep turning without the executive having to think about it.
The Executive Secretary and Digital Office Skills course from the Arab British Fellowship Training Academy prepares participants for that level of responsibility: understanding why honesty, discretion, and reliability are the real entry requirements for the job, and how electronic tools have reshaped what "keeping the office running" actually means.
Because the role sits at the center of a company's internal relationships, the course also covers the human side of the work — reading the psychological and material needs of a team, and building the trust that turns a workplace into one where people actually want to perform.
2Objectives and target group
Arab British Fellowship Training Academy offers this course to:
- Managers and owners of government and private companies, and large enterprises.
- Owners of industrial, commercial, tourism, and service establishments.
- Anyone in management or execution roles who wants to build a promising company with a bright future.
After completing the program, participants will be able to master:
- Leadership skills and employee management within the company.
- Secrets of workplace success and improving communication between managers and staff.
- Handling the psychological pressures of colleagues and understanding their situation.
- Activating motivation among staff and building trust between the manager and the whole team.
3Course Content
Module 1: Digital-First Office Skills
- Modern techniques reshaping secretarial work, and the concept of electronic management.
- Applying electronic management to office business, including electronic archiving.
Module 2: The Secretarial Role, Defined
- The concept of effective secretarial work and its contemporary activities in business organizations.
- The responsibilities, duties, and qualifications expected of an executive secretary.
Module 3: Administrative and Career Development
- The concept, nature, and objectives of career and administrative development.
- The organizational position and the tasks and duties involved in administrative development.
Module 4: Long-Term Growth
- The meaning and vision behind career development, and personnel specialist skills.
- Why career development matters for the work of institutions and companies.
Program Delivery Modes:
- Individual training, or group training at academy-affiliated centers.
- Theoretical training in specialized halls within the academy, and field and practical training based on a developed curriculum.
Course Venues:
The courses are held in Egypt, Jordan, Malaysia, Turkey, England, France, Italy, Germany, Sweden, Austria, Denmark, Australia, and the United States of America, at times and locations that suit your business nature and schedule.
What Do Participants Receive?
Upon completion, participants receive a certified certificate from the Arab British Fellowship Training Academy for attending the program.