From Sourcing to Settlement: A Training Course on Supply Chain, Tendering and Arbitration Committees
1Summary
A supply chain rarely fails because of one big mistake — it fails through a chain of smaller gaps: a badly written tender, a supplier relationship left unmanaged, a dispute nobody planned for. This course follows that full chain, from sourcing and vendor selection through to the tendering process, and on to how arbitration committees step in when a procurement disagreement needs a formal, fair resolution.
Participants also look at the software side of modern supply-chain management — the systems that track goods, data and finances from origin to final destination — and the behavioural codes that keep tender and arbitration committees transparent and defensible.
2Objectives and target group
By the end of this course, participants will be able to:
- Understand the principles of supply chain management and tendering processes.
- Develop effective tender documents and evaluation criteria.
- Apply best practices for managing vendor relationships and reducing risk.
- Understand the role and procedures of arbitration committees in resolving disputes.
- Build a supply chain and tender management plan tailored to their organisation's needs.
This course is designed for:
- Procurement and supply chain managers.
- Tender committee members and procurement specialists.
- Legal and compliance professionals involved in contract negotiations.
- Vendor managers and relationship officers.
- Professionals involved in arbitration and conflict resolution within procurement.
3Course Content
Module 1: Supply Chain Foundations and the Tendering Process
- Overview of supply chain management and its strategic importance.
- Key components: sourcing, logistics, inventory and distribution.
- Definition and significance of tendering, and its main types (open, selective, negotiated).
- Key stages of the tendering process: preparation, evaluation and awarding.
Module 2: Preparing Tenders and Selecting Vendors
- Developing clear, effective tender documentation and evaluation criteria.
- Managing the tendering process from advertisement to contract award.
- Criteria for selecting reliable suppliers, and conducting due diligence.
- Managing supplier relationships for long-term quality and reliability.
Module 3: Tender and Arbitration Committees in Practice
- Establishing and structuring a tender committee, and members' roles in reviewing bids.
- Ethical considerations and transparency in the tendering process.
- Purpose and importance of arbitration committees, and the types of disputes they resolve.
- Legal frameworks governing arbitration, and the steps of the arbitration process.
Module 4: Scoring, Evaluation and Risk in Procurement
- Forms of tender and bidding documentation and their objectives, and how points are calculated.
- Evaluation criteria — importance, value, pricing and functional performance.
- Identifying and assessing supply-chain risk, and mitigation strategies for vendor relationships.
- Contract negotiation principles and ensuring compliance with obligations.
Module 5: Case Studies and Building an Action Plan
- Analysis of real supply-chain, tendering and arbitration cases.
- Group discussion on applying course concepts to participants' organisations.
- Building an action plan for supply chain and tender management, with measurable goals and KPIs.
Delivery formats:
- Group training at the Academy's centres.
- One-to-one training.
- Field and practical training following an advanced curriculum.
- Theoretical training in dedicated halls within the Academy.
We can deliver this course at the time and place that suits you. Participants receive a certificate accredited by the Arab British Fellowship Training Academy upon completing the programme. For more information, please contact the Arab British Fellowship Training Academy team.