Training Course in Proving Training ROI: Practical Models for Evaluating Impact
1Summary
Organizations pour real budget into training every year, yet most struggle to answer a simple question afterward: did it actually work? Being able to determine the real impact of learning activities is what turns training from a cost center into a measurable investment — and that confidence is exactly what this course from the Arab British Fellowship Training Academy builds. Participants explore why evaluation matters and the role it plays in learning interventions, working through different assessment models with practical examples of how each applies in real situations.
The course also supports the thinking behind learning-needs assessments, researching what a training event actually requires, and the learning design process itself, giving participants a clear view of how impact, engagement, and the transfer of learning back to the job can be measured — drawing on input from respected voices across the learning and development field.
2Objectives and target group
Course Objectives
By the end of the course, participants will be able to:
- Explain why learning and development activities need evaluation, and describe the key models and methods used.
- Apply the right assessment approach to a specific organizational context.
- Hold informed conversations within their organization about the real value of learning activities.
Who Should Attend?
- Anyone responsible for assessing learning, development, and training programs.
- L&D practitioners and teams.
3Course Content
Module 1: Why Attendance Numbers Don't Prove Value
- What the evidence actually shows about learning evaluation.
- Moving the conversation from volume to real value.
Module 2: The Kirkpatrick/Katzell Model in Practice
- Applying the model's levels to real training programs.
Module 3: Beyond Kirkpatrick: LTEM and the Success Case Method
- The Thalheimer LTEM model as a more detailed alternative.
- The Brinkerhoff Success Case Method for spotlighting what actually worked.
Module 4: Getting Started With Impact Assessment
- Practical first steps for assessing training impact.
- Knowledge checks to confirm the approach is understood and ready to apply.