Digital Office Management with Microsoft 365 Training Course (Online / Remote)
1Summary
Five versions of the same document circulating by email, a Teams chat nobody can find again, and an inbox with 400 unread messages — this is what an unmanaged Microsoft 365 environment looks like in most offices. Digital Office Management with Microsoft 365 Training Course, delivered by Arab British Fellowship Training Academy, turns those everyday tools into one coherent system for running an office.
Across nine modules, the programme moves from document management in SharePoint through Teams channels, OneDrive sync, Outlook rules, collaborative editing and Power Automate, into an integrated approach to office management and digital governance. The course is designed for office managers and administrative professionals who want less friction and more consistency in their daily workflow.
2Objectives and target group
Build a structured approach to using Microsoft 365 across daily office operations.
Organise corporate documents using SharePoint sites, libraries, permissions and version control.
Structure internal communication using Microsoft Teams channels.
Apply Outlook rules to organise, prioritise and reduce manual email sorting.
Use OneDrive sync to maintain reliable, controlled access to files across devices.
Apply collaborative editing to reduce repeated file exchanges and version confusion.
Identify repetitive administrative tasks suited to Power Automate workflows.
Connect individual Microsoft 365 applications into one coordinated office system.
Apply digital governance practices that keep productivity habits consistent.
Reduce fragmented document storage and scattered internal communication.
Target Audience
Office managers coordinating administrative activities, communication and documentation.
Administrative managers strengthening digital processes across their functions.
Executive and personal assistants managing calendars, correspondence and documents.
Administration coordinators supporting multiple departments with shared information.
Team leaders establishing structured communication and collaborative workflows.
Facilities and workplace coordinators using Microsoft 365 for information sharing.
Business support professionals working across multiple administrative functions.
Professionals leading the shift from manual processes to cloud-based workflows.
3Course Content
Modules
Module 1: The Same Document, Five Versions, Zero Clarity: Why Office Managers Need a Microsoft 365 System
Why fragmented use of communication, scheduling and documentation tools slows offices down.
Setting up a structured, connected approach to Microsoft 365 across daily tasks.
Module 2: Taming Documents with SharePoint
Organising document libraries, permissions, version control and folder structures.
Reducing fragmented storage of policies, templates, records and departmental resources.
Module 3: Teams Channels Instead of Scattered Chats and Emails
Separating conversations by department, project or operational requirement.
Building accessible, organised communication spaces for relevant teams.
Module 4: OneDrive Sync: Working the Same Way From Any Device
Synchronising files across approved devices while keeping working practices organised.
Maintaining corporate access controls across different workplace environments.
Module 5: Outlook Rules: Taking Back Control of the Inbox
Using rules to organise incoming messages, prioritise and categorise information.
Reducing manual sorting and administrative distraction from email volume.
Module 6: Editing Together Without the Email Ping-Pong
Enabling multiple authorised users to work on documents without repeated file exchanges.
Improving document preparation, review and approval within teams.
Module 7: Power Automate: Letting the System Do the Repetitive Work
Automating notifications, approvals and recurring administrative requests.
Identifying processes where automation reduces manual intervention.
Module 8: Bringing It All Together: Integrated Office Management
Connecting Microsoft 365 capabilities to practical office-management requirements.
Treating productivity as a system involving people, information and workflow, not isolated apps.
Module 9: Digital Governance and Keeping Productivity Habits Consistent
Establishing governance practices that sustain organised digital habits over time.
Supporting the transition from manual administrative systems to cloud-based workflows.