Strategy Execution with the Balanced Scorecard Training Course (Online / Remote)
1Summary
Most organisations don't fail because their strategy was wrong — they fail because the strategy stayed a document nobody translated into daily decisions, targets, or accountability. This Strategy Execution with the Balanced Scorecard training course, delivered by Arab British Fellowship Training Academy, addresses that gap directly: turning strategic objectives into measurable KPIs, initiatives, and performance targets across financial, customer, internal process, and learning and growth perspectives.
Part of Project Management Training Courses under the Management category, the programme builds practical capability in strategy execution, KPI management, and performance measurement. Participants learn to design a working scorecard, monitor progress, identify performance gaps, and use scorecard data to support real management decisions rather than quarterly reporting exercises.
2Objectives and target group
By the end of this training course, participants will be able to:
- Explain why strategic plans often fail to translate into execution.
- Understand the principles and four perspectives of the Balanced Scorecard.
- Connect strategic objectives to strategy maps and measurable outcomes.
- Apply strategy execution techniques and develop effective KPI management frameworks.
- Select relevant KPIs and apply structured performance measurement methods.
- Implement a scorecard across departments with clear accountability and governance.
- Analyse performance gaps and identify corrective actions.
- Build scorecard reports and dashboards that support management decisions.
- Review and update the scorecard as strategic priorities shift.
- Sustain business performance improvement through continuous monitoring.
Target Audience
- Senior and Department Managers
- Project and Programme Managers
- Strategy and Performance Managers
- Business Planning Professionals
- KPI Managers
- Business Analysts and PMO Professionals
- Management Consultants
- Strategic Planning Professionals
- Performance Measurement Professionals
- Professionals responsible for business performance and strategic execution
3Course Content
Module 1: Strategy on a Shelf — Why Good Plans Don't Execute Themselves
- Common reasons strategic plans fail to translate into action
- The purpose and value of a structured execution framework
- Introduction to the Balanced Scorecard as a solution
Module 2: The Balanced Scorecard Framework and Its Four Perspectives
- Balanced Scorecard structure and strategic alignment
- Financial and customer perspectives
- Internal process and learning and growth perspectives
- Cause-and-effect relationships linking the perspectives
Module 3: From Strategy to Scorecard — Planning and Mapping
- Organisational vision, mission, and strategic objectives
- Strategic themes and strategy mapping
- Connecting objectives with organisational priorities
- Translating strategy into measurable outcomes
Module 4: Turning Strategy into Action — Execution and KPI Management
- Converting strategy into initiatives, priorities, and responsibilities
- Resource alignment and monitoring strategic implementation
- KPI selection criteria, ownership, and governance
- Leading versus lagging indicators and target setting
Module 5: Measuring What Matters — Performance Measurement Techniques
- Performance measurement frameworks and baselines
- Setting measurable objectives and collecting performance data
- Variance analysis and interpreting performance trends
Module 6: Rolling It Out — Implementation, Governance and Accountability
- Balanced Scorecard implementation process
- Organisational alignment and departmental scorecards
- Accountability structures and scorecard governance
- Maintaining measurement consistency
Module 7: Reading the Results — Performance Analysis, Reporting and Dashboards
- Analysing business performance and identifying performance gaps
- Root-cause analysis and corrective action planning
- Scorecard reporting structures and KPI dashboards
- Communicating performance results to management
Module 8: Keeping the Scorecard Alive — Continuous Review and Alignment
- Reviewing strategic objectives and updating KPIs and targets
- Strategy review cycles and aligning changing business priorities
- Sustaining long-term business performance improvement