Workplace Readiness Foundations Training Course (Online / Remote)
1Summary
New hires and early-career professionals often arrive with technical knowledge but without the practical habits that make a team function well day to day: clear communication, reliable time management, and knowing how to handle a disagreement without it turning into a standoff. This course builds exactly those habits.
Through interactive exercises and real workplace scenarios, participants work on communication, teamwork, time management, problem-solving and professional conduct, then close with a personal development plan they can put into practice from their very next shift.
2Objectives and target group
Objectives
- Communicate clearly and professionally in day-to-day workplace situations.
- Work effectively as part of a team and resolve conflicts constructively.
- Manage time and priorities using practical planning tools.
- Apply a structured approach to problem-solving and decision-making.
- Build a professional image and workplace etiquette that earns trust.
- Set a personal development plan with measurable, realistic goals.
Who Should Attend
- New employees building foundational skills for career success.
- Professionals looking to strengthen core workplace competencies.
- Team leaders and managers who want to train their teams on the basics.
- Anyone aiming to improve everyday workplace performance and professionalism.
3Course Content
Module 1: Communicating Clearly at Work
- Verbal and non-verbal communication in professional settings
- Active listening and giving useful feedback
Module 2: Teamwork and Resolving Conflict
- Roles and responsibilities within a team
- Practical techniques for resolving disagreements
Module 3: Managing Time and Priorities
- Principles of effective time management
- Tools for prioritizing tasks and planning work
Module 4: Solving Problems and Making Decisions
- A structured approach to identifying issues and generating solutions
- Making informed decisions using available data
Module 5: Professional Conduct and Workplace Etiquette
- Workplace norms and expectations
- Building a professional image and effective networking habits
Module 6: Essential Technical Skills and Workplace Safety
- Common workplace software and basic data management
- Identifying hazards and following health and safety practices
Module 7: Personal Development and Self-Management
- Setting personal development goals and self-reflection techniques
- Building resilience and adaptability in the workplace
Module 8: Building Your Own Development Plan
- Creating a personal plan with specific, measurable goals
- Presenting the plan and receiving structured peer feedback