Training Course on Digital Marketing Tools and Consumer Engagement Strategies (Online / Remote)
1Summary
The internet, smartphones and even 3D printers have quietly rewritten the rules of marketing -- shifting real power from companies to consumers, who now expect to be part of shaping the products and brands they buy. This training course from the Arab British Fellowship Training Academy is built around that shift, giving participants practical digital marketing tools rather than just the theory behind them.
Over the past decade, digital marketing has become one of the most prominent forms of marketing, driven by a huge base of consumers now living online. That shift pushed businesses to move beyond traditional methods of collecting customer information, and toward using digital channels to understand needs, capture attention, and turn interest into an actual purchase decision -- all while keeping up with competitors and product quality. Success in this new environment depends heavily on being able to search for, evaluate, and act on accurate information within a fast-changing digital environment.
2Objectives and target group
After completing this course, participants will be able to:
- Understand how digital tools have revolutionised the marketing world and shifted power toward consumers.
- Conduct business effectively online and develop new, innovative digital products.
- Apply strategies that let customers play a more active role in shaping the brands and products they consume.
- Use digital methods to persuade customers and promote products effectively in the digital world.
- Build strong internet research skills and identify the most reliable sources of information.
Target Audience
- Managers and owners of commercial establishments aiming to grow their business online.
- Managers of information and technical development departments within institutions.
- IT project managers and staff in technical and software companies.
- Students of computer science and telecommunications colleges and institutes.
- Supervisors seeking to develop their information systems management capabilities.
3Course Content
Module 1: Why Digital Marketing Matters Now
- Why businesses should adopt digital marketing today.
- Marketing in the digital world and how it differs from traditional approaches.
- Digital marketing activities, tools, steps and stages.
Module 2: Foundations of Information and Online Research
- Information and its growing importance within societies.
- Strategies for searching effectively on the internet.
- The most important and reliable websites for obtaining accurate information.
Module 3: Information Systems as a Business Driver
- The importance of information systems in the corporate and economic world.
- How information systems relate to the modernisation of companies.
- The importance of developing an information systems strategy.
Module 4: Building an Information Development Strategy
- Basic branches of information systems.
- Information development strategy and its ability to advance both technical and non-technical companies.