Training Course on Managing the Negotiation Process Stage by Stage (Online / Remote)
1Summary
Negotiators who walk into a room without a fallback plan tend to lose leverage fast. The strongest negotiators always have a practical alternative in their back pocket — because knowing you have other options is exactly what lets you say "if this negotiation doesn't get me what I want, I can always do more," and that mindset alone changes the outcome.
The Arab British Fellowship Training Academy built this training course around the negotiation process itself, giving participants an integrated, practical approach to negotiation management given how central negotiation is to resolving disputes, making sound decisions and reaching win-win deals.
2Objectives and target group
By the end of this course, participants will be able to:
- Manage negotiations and disputes with a clear edge over the competition.
- Plan at a high level to resolve differences and complete negotiations using several strategies and techniques.
- Manage the negotiation processes a company adopts on solid, scientific foundations.
- Resolve conflict through negotiation to reach company goals with minimal loss, drawing on real, in-depth study of successful negotiation methodologies and personal experience.
Who should attend?
- Company managers who want to bring the art of negotiation into their organisation.
- Heads of departments in advanced companies and heads of negotiating team groups.
- Members of negotiating teams within specialised companies.
3Course Content
Module 1: Understanding Negotiation and Conflict
- Defining negotiation management and its importance.
- How negotiation connects to conflict management, and how to handle conflict through negotiation management.
Module 2: Before You Sit at the Table
- What to prepare before entering a negotiation.
- How to open a negotiation the right way.
- The conditions a successful negotiator needs to have.
Module 3: Through the Stages of Negotiation
- The stages to follow as a negotiation unfolds.
- Ways to earn the other party's trust, and methods of persuasion and influence during the process.
- How to resolve disputes that come up mid-negotiation.
Module 4: Closing Strong and Learning From It
- The means to secure the best possible deal through successful negotiation.
- How to close a negotiation successfully.
- Evaluating the negotiation process afterwards, reinforced with applications and workshops.