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Dubai 5 October 2026
Training Programme

Training Course on Proven Practices for Managing Information Systems (ISM) (Online / Remote)

1Summary

Two companies can run the exact same information system and end up with completely different results — the difference almost always comes down to the day-to-day practices used to manage it. This course focuses on those practices: the concrete, repeatable methods that turn an Information System from a technical tool into a genuine operational advantage.

Managing Information Systems is rarely a one-size-fits-all task; each system calls for its own methodology and a defined set of management practices. Through a structured, hands-on curriculum, the Arab British Fellowship Training Academy brings together the most widely adopted ISM practices in one intensive program, giving participants a practical reference they can apply directly at work.

2Objectives and target group

Course Objectives:

  • Distinguish between IS strategy and day-to-day ISM practices.
  • Apply the most widely used ISM practices across different system types.
  • Operate the software tools that support Information Systems Management.
  • Recognize the practical benefits IS platforms bring to daily operations.
  • Build a personal toolkit of ISM methodologies suited to your company's needs.

Target Audience:

  • Employees working directly with Information Systems in their companies.
  • Company directors considering investment in Information Systems.
  • Heads of departments and branches across different company functions.
  • Supervisors of computerization and software departments.

3Course Content

  • Module 1: ISM Practices vs. Strategy: Setting the Right Foundation

    • A practice-based definition of Information Systems Management
    • How day-to-day practices differ from long-term strategy
    • Why the distinction matters for anyone managing a system
  • Module 2: Core Principles Behind Managing Information Systems

    • Recognizing the real importance of Information Systems
    • Foundational principles that guide sound ISM decisions
    • The practical, everyday value of a well-managed system
  • Module 3: The Most Widely Adopted ISM Practices

    • Reviewing the most popular ISM practices in use today
    • Adapting common practices to different company contexts
    • Avoiding practices that look sound but fail in real conditions
  • Module 4: Techniques and Tools Behind Effective ISM

    • Mastering the software that operates Information Systems Management
    • Techniques and methods most frequently used by practitioners
    • Building routines that keep management practices consistent
  • Module 5: Measuring the Value Information Systems Bring to a Company

    • A detailed look at the benefits of Information Systems and their software
    • Positive, measurable effects of well-managed systems on daily operations
    • Turning management practices into a lasting operational advantage

Course Venues:

  • Sessions run across multiple countries, including Egypt, Jordan, Malaysia, Turkey, the UK, France, Italy, Germany, Sweden, Austria, and Denmark, as well as Australia and the United States.
  • Dates and locations can be arranged to suit your schedule.

Delivery Formats:

  • Group training at Academy centers.
  • One-to-one training.
  • Practical, field-based training.
  • Theoretical training in Academy classrooms.

Certificate:

  • Participants receive a certificate accredited by the Arab British Fellowship Training Academy upon completion.

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Training Course on Proven Practices for Managing Information Systems (ISM) (Online / Remote)