Managing the Employee Journey: From Recruitment to Resignation Training Course (Online / Remote)
1Summary
From the first CV that lands on a recruiter's desk to the exit interview on someone's last day, HR touches an employee's entire time at a company — and every one of those touchpoints shapes whether that relationship succeeds. The Managing the Employee Journey Training Course from the Arab British Fellowship Training Academy frames HR management as a coherent, strategic approach to the people who drive a company's results, individually and as teams, with one overarching goal: helping the company succeed through its employees.
The course follows that journey step by step — the initial recruitment contact and what follows it, onboarding and the probationary period, and finally the end of the employment relationship through resignation and its procedures — giving participants a practical, end-to-end view of HR's role at each stage.
2Objectives and target group
Course Objectives
By the end of this course, participants will be able to:
- Build the practical skills needed to manage HR processes and support the organization's goals.
- Understand the recruitment process and its stages in full.
- Know what onboarding involves — contracts, data, and paperwork — and the employee database it feeds into.
- Assess an employee's skills and behavior during the probationary period.
- Design and follow up on training material for new and existing staff.
- Understand how employment contracts are signed and formalized.
- Handle resignations with full knowledge of the process, procedures, and consequences involved.
Who Should Attend
- Heads and executive managers of private and public institutions.
- Managers in the HR department.
- Employees in general.
- Graduates and anyone interested in the field.
3Course Content
Module 1: From Job Posting to Job Offer
- Advertising the vacancy through multiple channels and screening CVs against the job requirements.
- Scheduling entrance exams and interviews, first with the requesting manager and then with the general manager.
- Issuing appointment documents and a start date to accepted candidates.
- Logging rejected applicants' details, test results, and interview outcomes on file for future reference.
Module 2: Getting a New Hire Ready to Work
- Finalizing and signing the contract once the required paperwork is complete.
- Coordinating with procurement for a phone line, mobile, laptop, and bag, and preparing a proper workspace.
- Setting up a company email and registering the new hire for health insurance.
- Sending a welcome email introducing the new employee's role, phone number, and email, and logging their data in the employee database.
Module 3: Setting Expectations — Policies and Probation
- Introducing the employee to company policy, its field of work, and attendance and departure times.
- Explaining the penalty and bonus system.
- Monitoring performance through the three-month probation period and evaluating it at the end.
Module 4: Handling an Employee's Exit
- The one-month notice an employee must give their manager and HR before resigning.
- Informing accounting to settle remaining insurance costs and other financial matters, and conducting an exit interview.
- Returning company property in good condition and completing a full handover of work.
- Settling final dues through finance and returning the employee's personal file, while keeping the rest of the paperwork on record.