Building Organisational Resilience: Crisis Management and Business Continuity Training Course (Online / Remote)
1Summary
A cyberattack, a natural disaster, or a sudden political crisis rarely gives an organisation advance warning — what determines whether it survives is not luck, but whether a continuity plan was already in place before the disruption hit. That is the core idea behind Building Organisational Resilience, a training course from the Arab British Fellowship Training Academy focused on crisis management and business continuity planning.
Participants leave with a practical toolkit: how to identify and prioritise the risks most likely to threaten their organisation, how to design a continuity plan flexible enough to survive multiple types of crisis, and how to lead a team through the chaos of an active crisis without losing coordination. The course also looks ahead — covering how data analytics and predictive tools are changing the way organisations spot risk before it becomes a crisis at all.
2Objectives and target group
Who Should Attend
- Business continuity and risk managers looking to sharpen their emergency response skills.
- Crisis response teams inside companies and organisations.
- Executive leaders responsible for emergency and crisis strategy.
- Crisis and business continuity consultants, plus security and safety staff involved in response planning.
What Participants Master
- The fundamentals of business continuity management and how it connects to crisis management.
- How to build, implement and activate a business continuity plan under real pressure.
- How to predict risk and plan for it before a crisis actually hits.
- Coordination and communication skills that keep teams aligned during a crisis.
- How to evaluate and continuously improve a continuity strategy over time.
3Course Content
Module 1: The Risk Landscape Threatening Business Continuity
- Natural, technological and human risks organisations face today (natural disasters, cyberattacks, political or social crises)
- How these risks connect to business continuity, and why proactive planning matters
Module 2: Foundations of Business Continuity and Crisis Management
- Defining business continuity and the relationship between crisis management and continuity planning
- How effective crisis management improves an organisation’s ability to recover
Module 3: Assessing and Prioritising Risk
- Risk assessment tools and how to categorise risk by priority and business impact
- Identifying vital processes and allocating resources to protect them first
Module 4: Designing a Business Continuity Strategy and Plan
- The factors that determine whether a continuity strategy succeeds
- Essential steps for building a plan, assigning a responsible team, and defining supporting infrastructure
- Designing flexible response plans that can handle multiple, simultaneous crises
Module 5: Leadership, Communication and Coordination During a Crisis
- The leadership role in making fast, informed decisions and building trust between teams
- Ensuring effective communication and coordination across departments when the plan is activated
- Managing resources and shortages under crisis conditions
Module 6: Managing Different Types of Crises — Local, Global and Cross-Border
- Handling natural, technological and human-caused crises
- Managing crises with local versus global impact, and coordinating cross-border, multi-cultural response
Module 7: Predicting Risk Before It Happens
- Using analytical tools, big data and AI to identify future risk patterns
- Scenario analysis and advanced software for pre-crisis risk assessment
Module 8: Testing, Evaluating and Continuously Improving the Plan
- Practical exercises and simulation tests to check plan effectiveness
- Methods for evaluating business continuity performance and identifying weaknesses
- Using technology and lessons learned to continuously refine the strategy