People First: A Practical Human Resources Management Programme (Online / Remote)
1Summary
Hire the wrong person, lose a good one to a competitor, or leave a team demotivated for too long, and the cost shows up everywhere – in productivity, in morale, in the bottom line. Most of that cost is avoidable, and avoiding it is exactly what strong human resource management does.
The Arab British Fellowship Training Academy built this programme around that reality. Instead of treating HR as a set of separate administrative tasks, it connects workforce planning, recruitment, training, performance, and employee relations into one coherent practice – the kind that keeps an organization competitive as the business environment keeps shifting.
Designed to internationally recognized standards, the programme gives participants practical and theoretical tools to build effective HR systems, balance business needs with employee satisfaction, and help improve both the work environment and overall productivity.
2Objectives and target group
Who Should Attend?
- HR managers and anyone looking to sharpen their leadership and managerial skills.
- Staff working in HR, recruitment, and training departments.
- Owners of small and medium-sized enterprises who manage teams directly.
- Anyone aspiring to build a career in human resource management.
Knowledge and Benefits:
By the end of the programme, participants will be able to:
- Apply the fundamental principles of human resource management inside real organizations.
- Plan the workforce and run recruitment that attracts and retains the right people.
- Run fair, effective performance evaluations and keep employees motivated.
- Design training and development strategies that build real capability.
- Align human resource management with the organization’s wider strategy.
3Course Content
Why Workforce Planning Comes Before Hiring
- What HRM means and the role it plays inside a modern organization.
- Identifying current and future workforce needs before a vacancy opens.
- Linking organizational goals to recruitment plans and internal talent development.
Finding the Right People and Keeping Them
- Designing job descriptions and analyzing what a role actually requires.
- Using interviews and assessment tools to select the right candidates.
- Motivating employees and designing reward systems that keep good people around.
Building Capability Through Training
- Identifying what employees actually need to learn.
- Designing training programs that fit real skill gaps.
- Measuring what training changes in individual and organizational performance.
Measuring and Managing Performance
- Setting key performance indicators that mean something.
- Running performance evaluations that are objective, not just procedural.
- Addressing deviations early and keeping improvement continuous.
Relationships, Diversity, and Communication at Work
- Building positive relationships between management and staff.
- Resolving conflict through professional, structured mechanisms.
- Fostering diversity and inclusion so employees from different backgrounds work well together.
Where HR Is Headed
- Aligning HR strategy with the organization’s broader objectives.
- Using technology to strengthen HR functions.
- Keeping pace with emerging trends to stay competitive.