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Dubai 5 October 2026
Training Programme

Training Course in Advanced Operational Excellence (Online / Remote)

1Summary

The Arab British Fellowship Training Academy offers this training program in Advanced Operational Excellence, tailored for professionals seeking to master high-level methodologies that drive sustained business efficiency, agility, and competitiveness. Operational excellence is no longer just about lean tools or quality systems—it's about embedding a performance culture, streamlining strategic execution, and delivering value consistently across the enterprise.

This program goes beyond the fundamentals and dives into advanced frameworks, leadership integration, process innovation, and enterprise-wide transformation strategies. Participants will explore how to align operations with long-term goals, measure what truly matters, and develop systems that continuously adapt and improve.

2Objectives and target group

Who Should Attend?

  • Senior operations managers and directors.

  • Business transformation and process improvement leaders.

  • Quality and performance management professionals.

  • Executives responsible for strategic execution and operational alignment.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

  • Apply advanced tools and models for sustainable operational excellence.

  • Align operational performance with long-term strategic business goals.

  • Build high-performance systems through process innovation and optimization.

  • Foster a culture of continuous improvement at all organizational levels.

  • Use data and KPIs to drive accountability and intelligent decision-making.

3Course Content

  • Principles of Advanced Operational Excellence

    • Evolution of operational excellence in the modern enterprise.

    • Core frameworks: Shingo, EFQM, and the Operational Excellence Model.

    • Value creation and customer-centricity as performance drivers.

  • Strategy Alignment and Execution

    • Translating vision into measurable operational goals.

    • Cascading strategy across business units.

    • Identifying performance gaps and aligning resources.

  • Systems Thinking in Operations

    • Understanding systems behavior and interdependencies.

    • Eliminating silo mentality and cross-functional inefficiencies.

    • Visual tools for system mapping and analysis.

  • Process Integration and Optimization

    • Mapping end-to-end value streams.

    • Eliminating non-value-added activities.

    • Balancing standardization and flexibility.

  • Operational Excellence Methodologies

    • Lean Six Sigma integration at a strategic level.

    • Theory of Constraints (TOC) for flow optimization.

    • Hoshin Kanri for strategic planning and deployment.

  • Performance Measurement and Metrics

    • Identifying leading vs. lagging indicators.

    • Designing KPI systems that drive behavior.

    • Real-time performance monitoring and visual management.

  • Leadership in Operational Excellence

    • The role of leaders in enabling excellence.

    • Coaching, mentoring, and empowering operational teams.

    • Aligning leadership behaviors with excellence values.

  • Creating a Continuous Improvement Culture

    • Employee engagement and ownership.

    • Recognition systems and intrinsic motivation.

    • Building resilience through adaptive systems.

  • Sustaining Operational Excellence

    • Governance models for continuous performance.

    • Embedding excellence into business reviews and audits.

    • Identifying maturity levels and closing capability gaps.

  • Future-Proofing Operations

    • Agility and innovation in operational models.

    • Digital enablers: automation, AI, and analytics.

    • Continuous evolution in the face of disruption.

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Training Course in Advanced Operational Excellence (Online / Remote)