Print-ready copy — print it or save it as PDF
Back
To print or save this file as PDF, open the page, press “Print / Save PDF” and enter your details first.
Dubai 5 October 2026
Training Programme

Advanced Training Program for Managers of Senior Management Offices (Online / Remote)

1Summary

Managing executive offices is one of the most vital roles in any organization, requiring exceptional organizational, coordination, and operational management skills. The Arab British Fellowship Training Academy offers a course specifically for Managers of Senior Management Offices, aimed at empowering participants with the knowledge and skills needed to handle the complex tasks required in dynamic work environments.

The course focuses on enhancing leadership and management skills for office managers, improving time management techniques, fostering effective communication with senior management, and enhancing efficiency in administrative procedures and problem-solving. Participants will gain tools to manage daily tasks efficiently, which will contribute to improving overall institutional performance.

2Objectives and target group

Who Should Attend?

  • Executive office managers in senior management departments.
  • Administrative assistants in large organizations.
  • Employees responsible for coordinating between senior management and various teams.
  • Anyone involved in high-level office management activities.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

  • Manage office tasks efficiently by applying best organizational and administrative practices.
  • Enhance internal and external communication skills in the workplace with senior management and different departments.
  • Balance daily tasks with the strategic goals of the organization, ensuring all necessary resources are available for success.
  • Improve time management and personal organizational skills to increase productivity and reduce pressure.
  • Develop effective problem-solving strategies and handle emergency situations with flexibility.

3Course Content

  • Role of the Executive Office Manager

    • Core tasks and responsibilities of an office manager.
    • Daily challenges faced by office managers.
    • The importance of the managerial role in streamlining work within the organization.

  • Organizing Daily Tasks

    • How to prioritize and organize the agenda.
    • Effective time management techniques to boost productivity.
    • Using modern tools for task and resource management.

  • Effective Communication with Senior Management

    • Strategies to improve communication between executive managers and their teams.
    • The importance of documentation and tracking decisions.
    • How to write reports and presentations effectively.

  • Developing Leadership Skills

    • Managing teams and organizing daily activities.
    • Improving decision-making skills and executing decisions effectively.
    • Strategies for motivating employees and ensuring smooth workflow.

  • Coordinating Activities Across Different Departments

    • Coordination techniques for cross-department teams.
    • Managing information flow between departments.
    • Dealing with obstacles and coordination challenges.

  • Managing Effective Meetings

    • Techniques for organizing and managing senior-level meetings.
    • The importance of preparing an agenda and managing time during meetings.
    • Ensuring the implementation of decisions made in meetings.

  • Time Management Strategies

    • Techniques for setting priorities and controlling schedules.
    • Tools for managing time and organizing tasks more effectively.
    • Strategies to avoid distractions and increase productivity.

  • Balancing Daily Tasks and Strategic Goals

    • How to integrate short- and long-term goals into daily planning.
    • Crisis management and handling daily pressures.
    • Using business planning tools to coordinate activities effectively.

  • Achieving Work-Life Balance

    • Methods to prevent burnout and excessive workload.
    • Stress management strategies and improving mental health.
    • The importance of rest and rejuvenation to maintain sustainable productivity.

  • Strategies for Solving Complex Problems

    • Analyzing problems and making effective decisions.
    • Using critical thinking to identify optimal solutions.
    • Strategies for handling emergency situations.

  • Achieving Continuous Improvement in Office Work

    • Using improvement methodologies like Lean and Six Sigma.
    • Developing mechanisms for continuous performance evaluation.
    • Performance measurement tools to ensure high efficiency.

  • The Role of Technology in Modern Office Management

    • Using digital systems to improve workflow.
    • The importance of project management applications in simplifying office tasks.
    • Automation techniques to improve efficiency and reduce wasted time.

  • Developing Personal Skills for Office Managers

    • The importance of developing personal leadership and managerial skills.
    • Strategies for improving social communication and negotiation.
    • Enhancing emotional intelligence skills in the workplace.

  • Managing Change in the Workplace

    • How to deal with organizational and managerial changes.
    • Developing strategies for managing internal changes.
    • Effective communication with teams during major changes.

  • Evaluating Administrative Performance and Achieving Sustainable Success

    • Performance evaluation tools to identify strengths and weaknesses.
    • How to provide constructive feedback to teams.
    • Strategies for ensuring sustainable success in office management.

Please enter your details to download the file

Advanced Training Program for Managers of Senior Management Offices (Online / Remote)