Arab British Fellowship Training Academy offers this hands-on training course in labour relations management, which focuses on defining staff duties and establishing a fair legal and human approach to resolving employee disputes, while keeping staff performance in check through a fair performance-management culture. The course emphasises building an effective incentive system that fosters employee loyalty toward the organization, together with a clear approach to discipline and conflict handling that protects both employees and the institution while balancing employer responsibilities with staff rights and duties.

Employee relations management, as covered in this course, also includes setting out clear methods for measuring staff performance efficiency, providing guidance and counselling to resolve issues between employees, recognising strong performers, supporting those with weaker performance, following up on assigned tasks, and strengthening employee training and the development of their skills and experience.

Objectives of the Course in Labour Relations Management - "Hands-On Training"

After completing this course, participants will achieve the following benefits:

• The practical knowledge needed for effective participation in labour relations management systems and standard practices and procedures in the work environment.
• The ability to connect the role of employee relations with the role of managers/supervisors and the work team leader.
• Knowledge of how to manage change.
• The ability to deal with performance issues and modify employee behavior.
• The ability to influence the behavior of managers and work team leaders.
• The ability to take disciplinary actions and handle grievance procedures.
• Knowledge of how to manage absenteeism.
• Understanding the role of the employee support program.
• Equipping participants with the essential skills for identifying problems and solutions.

Target Audience for the Course in Labour Relations Management - "Hands-On Training":

• Human resources and labour relations managers and staff.
• Executive managers.
• Union organizers.
• Senior union representatives.
• Graduates and those interested in this field.

• The labour relations management environment.
• Objectives of employee relations policies.
• Areas of employee relations policies.
• Policy options.
• Employee relations strategies.
• The employee relations climate.
• Management style in employee relations.
• Improving the climate.
• The ethical approach.
• Managing with unions.
• Managing without unions.
• Implementing the employee relations strategy.
• Employee relations.
• Employee relations policies.
• Defining Employee Relations:
  • The purpose of establishing relationships between employees.
  • Building an employee relations system.
  • Tasks and responsibilities.
• Improving Employee Performance:
  • Formulating employee goals.
  • Reviewing employee performance while providing feedback and guidance.
  • Assessing and evaluating employee performance.
• Managing Conflicts and Disputes:
  • Leadership.
  • Motivation.
  • Rules of warning and penalties.
• Legal guiding principles (the basic terms of labour law, equal employment law, gender discrimination law, occupational health and safety law, and financial intelligence unit law).
• Human resources and labour relations management systems, strategies, policies, and procedures.
• Communication, representation, and participation.
• Justice, fairness, and discrimination in human resources management.
• Diversity management and affirmative action.
• Grievance procedures.
• Relevant case law.

Course format:

• In-house training at organizations.
• Individual training.
• Group training.
• Hands-on training.

Note:

• We can offer this course at the time and place that suits you.
• This course is delivered to high standards for important figures. For more information, please contact the Arab British Fellowship Academy team.