Most operational failures right after startup trace back to one thing: a readiness gap nobody closed in time. This Best Practices in Operations Readiness and Assurance Training Course from Arab British Fellowship Training Academy gives participants a proven, practical method for assessing true operational preparedness across assets, people, processes, and documentation — and for closing gaps before they turn into downtime.

Delivered within the Operations Readiness and Assurance Training courses specialisation and the Engineering maintenance and operation category, the course draws on industry standards, ISO principles, benchmarking, and real lessons learned to build a defensible readiness assurance process. Participants gain the skills to set readiness criteria, monitor performance against them, and apply proven methods that make operational reliability and sustainability the norm rather than the exception.

• Assess true operational preparedness across assets, systems, people, and documentation.
• Apply industry standards and ISO-based principles to readiness and assurance activities.
• Use benchmarking and lessons learned to strengthen future readiness programmes.
• Identify, prioritise, and close operational readiness gaps before startup.
• Strengthen operational risk identification, mitigation, and assurance practices.
• Improve coordination between engineering, maintenance, commissioning, and operations teams.
• Establish readiness assurance processes and performance indicators that hold up under scrutiny.
• Support a safe, reliable, and efficient transition to sustained operational excellence.

Target Audience

• Operations, Maintenance, and Reliability Managers.
• Operations Readiness and Assurance Specialists.
• Commissioning and Startup Personnel.
• Asset Integrity and Reliability Engineers.
• Project and Engineering Managers.
• Maintenance Planners, Production, and Operations Supervisors.
• HSE, Process Safety, Quality, and Compliance Professionals.
• Professionals Involved in Facility Handover and Operational Transition.

Module 1: The Real Cost of an Unclosed Readiness Gap

• Concepts, principles, and the readiness lifecycle
• Readiness assurance frameworks, roles and responsibilities
• Linking readiness assurance to dependable startup outcomes

Module 2: Setting Readiness Criteria and Finding the Gaps

• Defining readiness requirements
• Gap identification, prioritisation, and closeout
• Readiness verification methods

Module 3: Building on Proven Practice

• Proven readiness methodologies and planning governance
• Critical success factors
• Applying industry standards and ISO-based management principles

Module 4: Measuring What Matters — Benchmarking and Performance

• Readiness benchmarking techniques and performance indicators
• Comparing operational readiness maturity
• Capturing, analysing, and transferring lessons learned

Module 5: Readiness Across Engineering, Maintenance, and Operations

• Asset and equipment readiness
• Maintenance strategies, spare parts, tools, and technical documentation
• Interfaces between engineering, maintenance and operations

Module 6: People, Competency, and Organisational Readiness

• Workforce planning and competency assurance
• Training and operational procedures
• Building organisational readiness alongside technical readiness

Module 7: Risk Management and Assurance Reviews

• Operational risk assessment and controls
• Assurance reviews and verification
• Compliance and assurance requirements

Module 8: Sustaining Operational Excellence

• Embedding operational excellence and continuous improvement
• Measuring and sustaining readiness performance over time