A single late delivery from a subcontractor or a weak link in the supply chain can push an entire construction schedule off track, which is why resilient supply chains and disciplined supplier performance management have become core capabilities for project delivery. The Construction Supply Chain Resilience and Supplier Performance Management Training Course by Arab British Fellowship Training Academy provides practical knowledge and professional skills for effective Contractor Management across construction and civil engineering projects, including procurement, contract administration, and risk management.

Designed within the Construction and Civil Engineering Training Course specialisation and the Engineering Maintenance and Operation category, this programme explores strategies for improving contractor and supplier relationships, controlling project costs, monitoring performance, and maintaining quality, safety, and delivery standards throughout the project lifecycle.

By the end of this course, participants will be able to:

• Improve supply chain resilience and operational efficiency, and strengthen communication and coordination across construction supply chains.
• Evaluate and monitor supplier performance against agreed standards, and develop practical approaches to contractor evaluation and continuous improvement.
• Understand the principles and best practices of Contractor Management and develop effective strategies for managing contractors and subcontractors.
• Improve procurement planning and supplier selection processes.
• Understand key construction contracts, obligations, and responsibilities.
• Manage contractor risks, disputes, variations, and performance issues.
• Apply effective quality, cost, schedule, and safety monitoring techniques.

Target Audience

This course is suitable for:

• Procurement and Supply Chain Professionals
• Contractor and Subcontractor Managers
• Construction and Civil Engineering Managers
• Project Managers and Project Engineers
• Contracts and Commercial Managers
• Construction Supervisors and Site Managers
• Quantity Surveyors and Cost Engineers
• Engineering Maintenance and Operations Professionals
• Facilities and Asset Management Professionals
• Procurement Officers and Contract Administrators
• Professionals responsible for construction project delivery and supplier relationships

Module 1: Building Resilient Construction Supply Chains

• Supply chain structure and coordination
• Material and equipment procurement
• Logistics and delivery management
• Supply chain risks and disruptions
• Building resilient construction supply chains

Module 2: Supplier Performance Management

• Establishing supplier performance indicators
• Performance monitoring and reporting
• Quality and delivery assessment
• Corrective and preventive actions
• Continuous supplier improvement

Module 3: Fundamentals of Contractor Management

• Principles of effective Contractor Management
• Contractor roles and responsibilities
• Contractor lifecycle management
• Establishing clear performance expectations and governance

Module 4: Managing Subcontractors in Construction

• Subcontractor selection and engagement
• Defining scopes of work and responsibilities
• Subcontractor coordination and supervision
• Managing subcontractor performance, risks, and disputes

Module 5: Construction Procurement Strategies

• Procurement principles and planning
• Procurement methods and sourcing strategies
• Supplier prequalification and evaluation
• Tendering, bid evaluation, and value considerations

Module 6: Contracts and Contract Administration

• Types of construction contracts and key contractual terms
• Contract administration processes
• Variations, claims, and extensions of time
• Contract compliance and documentation

Module 7: Contractor Risk, Quality and Safety Management

• Identifying contractor-related risks and risk allocation
• Quality assurance and quality control
• Contractor health and safety responsibilities
• Auditing, inspections, and compliance monitoring

Module 8: Communication and Dispute Resolution

• Effective contractor communication and managing stakeholder expectations
• Negotiation techniques
• Preventing and resolving construction disputes
• Building productive long-term contractor relationships

Module 9: Performance Improvement and Digital Tools

• Contractor performance reviews and benchmarking
• Digital tools for contractor and supply chain management
• Supply chain optimisation
• Developing effective Contractor Management frameworks