What actually happens in the first hour after a facility loses power, water or access? For most organisations, the honest answer is confusion — because the continuity plan was written to satisfy an audit, not to guide real decisions when phone lines are down and nobody's sure who's in charge.

The Facilities Resilience Under Pressure Training Course, delivered by Arab British Fellowship Training Academy, is built around that first hour and everything that should have happened before it — identifying single points of failure, building genuine resilience into critical systems, and applying crisis management discipline when normal decision-making breaks down.

Participants leave able to find continuity gaps before a real disruption does, build disaster recovery plans grounded in realistic constraints, and lead a facilities response that keeps critical operations running.

By the end of this course, participants will be able to:

• Explain the scope and priorities of facilities business continuity planning.
• Identify single points of failure and build genuine resilience into critical infrastructure.
• Apply crisis management principles to facilities-specific disruption scenarios.
• Develop disaster recovery plans with realistic recovery time and recovery point objectives.
• Test continuity plans through drills and exercises that reveal real weaknesses.
• Lead facilities teams through disruption with clear, coordinated decision-making.

Target Group

• Facilities and infrastructure continuity managers
• Business continuity and disaster recovery professionals
• Risk management and resilience officers
• Facilities directors overseeing critical infrastructure
• Emergency preparedness coordinators

The First 60 Minutes: Why Facilities Teams Need a Continuity Mindset

• Defining the scope of business continuity within facilities operations
• Why continuity gaps typically surface during real disruptions, not before
• Connecting facilities continuity planning to broader organisational resilience

Mapping Vulnerabilities: Single Points of Failure and Redundancy Gaps

• Identifying single points of failure in critical infrastructure
• Designing redundancy into essential building systems
• Prioritising resilience investments based on operational impact

Crisis Decision-Making When Normal Channels Break Down

• Applying crisis management principles to facility-specific scenarios
• Maintaining decision-making capability when normal channels fail
• Coordinating facilities response with organisational crisis structures

Building Realistic Recovery Plans: RTOs, RPOs and Infrastructure Constraints

• Identifying critical systems requiring dedicated recovery plans
• Setting realistic recovery time and recovery point objectives
• Structuring recovery plans around actual infrastructure constraints

Proving Readiness: Drills, Load Tests and Honest After-Action Reviews

• Designing drills and exercises that reveal genuine weaknesses
• Load-testing backup systems and recovery infrastructure
• Conducting post-exercise and post-incident reviews to close gaps

Leading Through Disruption: Communication and Coordination

• Making clear decisions during the early, uncertain stages of a disruption
• Communicating effectively with staff, tenants and leadership
• Coordinating with external responders and recovery service providers