Ask five people in the same facilities department where to find the current asset list, the latest floor plan, and this month's maintenance backlog, and there's a good chance you'll get three different spreadsheets and one shrug. That fragmentation is exactly what Computer-Aided Facilities Management (CAFM) systems exist to fix — pulling assets, space, maintenance, and workplace services into a single platform instead of a folder of disconnected files.

The Computer-Aided Facilities Management (CAFM) Systems and Digital Workplace Solutions training course, delivered by Arab British Fellowship Training Academy, gives participants a practical, end-to-end understanding of that platform: how its data is structured, how it connects to building systems and digital workplace tools, and how to roll it out, secure it, and prove its value once it's live.

Who Should Attend?

• Facilities and workplace managers seeking stronger digital skills
• CAFM administrators and maintenance coordinators
• IT and digital transformation professionals involved in implementation
• Managers responsible for workplace strategy and facilities performance

What You'll Gain

• Explain how CAFM consolidates asset, space, and maintenance data into one system
• Structure and classify facilities data so a CAFM platform stays reliable
• Manage assets and maintenance work orders through a single system of record
• Use digital workplace solutions to manage occupancy, bookings, and services
• Plan a CAFM implementation, including data migration and security
• Measure CAFM performance and build the case for continued investment

Module 1: One Version of the Truth: Why CAFM Exists

• The cost of running facilities on disconnected spreadsheets and files
• Core functions and scope of CAFM platforms
• How digital facilities transformation changes daily operations

Module 2: Getting the Data Right: CAFM Architecture and Data Management

• Facilities, asset, space, and maintenance data structures
• Classification, coding, and data standards
• Configuring modules, user roles, and dashboards

Module 3: Assets and Maintenance Inside CAFM

• Asset registers, identification, and lifecycle tracking
• Structuring corrective, preventive, and planned maintenance
• Using work order and maintenance data to measure performance

Module 4: Space, Occupancy and the Digital Workplace

• Managing space inventories, floor plans, and occupancy data
• Digital management of workplace requests and services
• Employee-facing tools for booking, access, and service requests

Module 5: Connecting CAFM to the Rest of the Building

• Integration with BMS, IoT, ERP, and access control systems
• Building information and digital models within CAFM
• CAFM's role in smart, connected facilities

Module 6: Rolling It Out: Implementation, Migration and Security

• Key stages of CAFM selection, implementation, and user adoption
• Preparing and migrating facilities data without losing accuracy
• Access control, data privacy, and cybersecurity considerations

Module 7: Proving the Value: Performance, Cost and Strategic Planning

• Key performance indicators and management dashboards
• Linking asset and maintenance data to budgets and resource decisions
• Aligning CAFM with long-term facilities and workplace strategy