Somewhere in every facilities department that still runs on spreadsheets and paper work orders, there's a maintenance request that fell through the cracks — not because anyone was careless, but because the system itself had no way to track it. That's the quiet cost of running facilities without digital tools: not a single dramatic failure, but a steady accumulation of missed work, duplicated effort, and decisions made on gut feel instead of data.

The Digital Transformation in Facilities Management and Smart Building Operations training course, delivered by Arab British Fellowship Training Academy, walks facilities professionals through the toolkit that fixes this: CAFM and CMMS platforms as systems of record, IoT feeding them live data, and AI applications that add genuine value rather than hype — all tied together into a digital transformation roadmap teams actually adopt.

Who Should Attend?

• Facilities managers and technology leads
• Maintenance managers evaluating CMMS and digital tools
• IT and digital transformation professionals supporting facilities
• Facilities directors sponsoring transformation initiatives

What You'll Gain

• Quantify the operational cost of running facilities without digital systems
• Compare and select CAFM and CMMS platforms suited to organizational needs
• Apply IoT technologies to capture real-time building and equipment data
• Separate genuinely useful AI applications from overhyped claims
• Build a phased digital transformation roadmap that fits budget and readiness
• Drive user adoption across facilities and maintenance teams

Module 1: The Work Order That Got Lost in a Spreadsheet

• Why manual, paper-based facilities processes stop scaling
• The operational and financial cost of staying undigitized
• How digital maturity reshapes the facilities manager's role

Module 2: The Two Systems of Record: CAFM and CMMS

• Core functions of CAFM for space, assets, and leases
• Core functions of CMMS for work orders and preventive maintenance
• Choosing, integrating, or running both side by side

Module 3: Feeding Them Live Data: IoT in Facilities Operations

• How IoT sensors extend visibility into equipment and space performance
• Integrating IoT data streams with CAFM and CMMS platforms
• Common challenges scaling IoT across large portfolios

Module 4: Where AI Actually Helps (and Where It's Just Noise)

• Genuine AI value: predictive maintenance, energy, and space analytics
• Separating practical applications from overhyped claims
• Data quality as the foundation any AI initiative depends on

Module 5: Building a Digital Transformation Roadmap That Sticks

• Assessing digital readiness and identifying quick wins
• Sequencing technology investments across a multi-year roadmap
• Driving adoption, managing change, and measuring success