How does a shipping company actually know whether its operations are performing well, beyond a gut feeling that things are running smoothly? The Measuring and Improving Shipping Operational Performance Training Course answers that question by teaching professionals how to build, read and act on the right key performance indicators across vessels, ports and logistics chains.

Delivered by Arab British Fellowship Training Academy under the Shipping, Maritime and Ports Training Courses specialization, this Management category programme helps participants understand operational excellence, performance dashboards, and benchmarking techniques. Participants learn how to monitor shipping performance, analyse operational data, and apply KPI-based approaches to improve decision-making and achieve sustainable maritime performance improvements.

• Design and use performance dashboards to monitor shipping and maritime operations.
• Measure vessel, port and logistics performance using relevant key indicators.
• Apply benchmarking methods to compare and improve operational standards.
• Use KPI-based analysis to support management decisions and link performance to business objectives.
• Apply strategies for achieving operational excellence and continuous improvement.
• Understand the role and types of Shipping KPIs in strategic maritime decision-making.
• Anticipate digital transformation and advanced analytics trends in shipping performance management.

Target Audience

• Shipping company managers, supervisors and performance officers.
• Fleet performance managers and maritime operations professionals.
• Port and terminal managers.
• Logistics and supply chain specialists.
• Marine project managers and shipping analysts.
• Maritime professionals seeking development in Shipping, Maritime and Ports Training Courses.

Module 1: Building and Using Performance Dashboards

• Developing effective performance dashboards.
• Selecting relevant maritime performance metrics.
• Data collection and reporting techniques.
• Using dashboards for operational monitoring.

Module 2: Measuring Maritime Operational Performance

• Measuring shipping operational efficiency.
• Vessel performance evaluation methods.
• Port and terminal performance indicators.
• Analysing operational results and improvement opportunities.

Module 3: Benchmarking and Operational Excellence in Shipping

• Principles of benchmarking in maritime industries.
• Comparing operational performance standards and identifying gaps.
• Strategies for achieving operational excellence.
• Building a culture of continuous improvement.

Module 4: Shipping KPIs — Fundamentals and Strategic Role

• Fundamentals of Shipping KPIs.
• Importance of performance measurement in shipping operations.
• Types of maritime key performance indicators.
• Role of KPIs in strategic maritime decision-making.

Module 5: KPI-Based Decision Making and Performance Improvement

• Using KPIs for management decisions.
• Linking performance indicators with business objectives.
• Developing improvement action plans.
• Monitoring progress and operational outcomes.

Module 6: Future Trends in Shipping Performance Management

• Digital transformation in maritime performance measurement.
• Advanced analytics for shipping operations.
• Future developments in KPI management systems.
• Improving maritime competitiveness through performance strategies.