Cash tied up in unpaid invoices is one of the fastest ways a growing business runs into trouble, even when sales look strong on paper. The Arab British Fellowship Training Academy built this course around exactly that gap: it trains finance professionals to run the full accounts receivable cycle in a way that protects liquidity, rather than just recording what has already gone wrong.

Attendees move from assessing customer creditworthiness and setting realistic credit limits, through accurate invoicing, into collection conversations that resolve disputes without damaging the client relationship. The programme closes with compliant financial reporting, the automation tools now used to run receivables at scale, and the performance metrics finance teams rely on to prove the function is actually working.

• Manage the full accounts receivable cycle - credit, invoicing, collections and reporting - as one connected process instead of separate tasks.
• Assess customer creditworthiness and set credit policies that reduce bad debt exposure before it happens.
• Process invoices and resolve billing discrepancies with the accuracy clean financial statements require.
• Apply collection and dispute-resolution techniques that recover overdue payments while preserving the customer relationship.
• Keep receivables reporting compliant with financial regulations and accounting standards.
• Use automation and digital payment tools to cut manual work across the receivables function.
• Track receivables performance through metrics such as the turnover ratio and DSO, and use them to drive continuous improvement.

Target Audience

• Finance and accounting professionals responsible for receivables
• Credit analysts and credit controllers
• Billing and collections specialists
• Business owners and managers overseeing financial operations
• Auditors and compliance officers who need to verify receivables processes

Module 1: Why Accounts Receivable Decides Your Cash Flow

• The real cost of slow-paying customers
• How receivables management fits into the broader cash flow picture
• Key functions and responsibilities of the receivables role

Module 2: Credit Policies and Customer Risk Assessment

• Building credit policies that actually get followed
• Assessing customer creditworthiness
• Setting and managing credit limits

Module 3: From Invoice to Cash - Billing and Collections in Practice

• Efficient invoice generation and billing accuracy
• Handling billing discrepancies before they become disputes
• Collection techniques and negotiating overdue payments
• Reducing bad debt through early intervention

Module 4: Financial Reporting and Regulatory Compliance

• Regulatory frameworks relevant to receivables
• Applying accounting standards consistently
• Reporting receivables accurately in financial statements

Module 5: Technology and Automation in Receivables

• Automated billing and invoicing systems
• AI and data analytics applied to receivables
• Digital payment solutions and their impact on DSO

Module 6: Measuring and Improving Receivables Performance

• Receivables turnover ratio and other core KPIs
• Building a performance dashboard for the function
• Continuous improvement practices for the receivables team