Three devices sit at the centre of cardiac emergency care — the ECG that reads the heart, the defibrillator that can restart it, and the pacemaker that keeps it in rhythm. This Cardiac Care Devices Servicing Training Course is built around those three technologies specifically, rather than treating them as a footnote in general biomedical maintenance.

Delivered by the Arab British Fellowship Training Academy, the course pairs the operating principles of each device with the maintenance, calibration, and troubleshooting routines that keep it dependable. Participants finish able to service ECGs, defibrillators, and pacemakers to the standard critical care settings demand, with safety and regulatory compliance built into every step.

Who Should Attend?

• Biomedical engineers, technicians, and medical equipment service engineers
• Healthcare technology management (HTM) professionals
• Healthcare professionals seeking to strengthen their knowledge of critical care technologies

Knowledge and Benefits:

After completing the program, participants will be able to:

• Understand the principles of operation for ECGs, defibrillators, and pacemakers
• Troubleshoot and resolve common technical issues related to these devices
• Perform regular maintenance and calibration on ECG, defibrillator, and pacemaker equipment
• Develop effective maintenance schedules that keep these critical care devices operating safely
• Ensure compliance with safety standards and regulations throughout maintenance work

Module 1: Three Devices, One Mission: Cardiac Monitoring and Rescue

• Types of medical equipment used in critical care, and why ECGs, defibrillators, and pacemakers matter so much in patient care
• Overview of safety protocols when using these critical care devices
• How ECG machines monitor heart activity, how defibrillators restore normal rhythm, and how pacemakers regulate heartbeat and prevent arrhythmias

Module 2: ECG Systems: Components, Calibration, and Care

• Electrodes, amplifiers, the signal processing unit, and other key ECG components: lead wires, paper, and printouts
• The role of ECGs in diagnosing cardiac conditions
• Performing regular calibration, cleaning, and maintaining electrodes and other components

Module 3: ECG Troubleshooting and Diagnostics

• Understanding and resolving poor signal quality, and addressing common errors in ECG printouts
• Dealing with electrode malfunction and lead failure
• Using diagnostic tools to assess ECG functionality, testing output against standard parameters, and evaluating cables, leads, and electrodes

Module 4: Defibrillators: Types, Components, and Maintenance

• Manual versus automated external defibrillators (AEDs), and how they deliver a shock to restore normal heart rhythm
• Key components: battery, capacitors, and paddles
• Ensuring battery life, testing charging capability, and proper handling of paddles, cables, and electrodes

Module 5: Defibrillator Faults, Testing, and Calibration

• Common issues: low battery or charging failure, inconsistent shock delivery, and electrode or cable malfunctions
• Performing self-tests and manual checks
• Verifying energy levels and shock protocols, and diagnosing problems in capacitors and electrical components

Module 6: Pacemakers: Components, Function, and Installation Care

• Internal components — pulse generator, leads, electrodes — and how pacemakers regulate heart rhythm to prevent arrhythmias
• Types of pacemakers: single-chamber, dual-chamber, and biventricular
• Procedures for implantation and monitoring, and ensuring proper battery life, function, and lead integrity

Module 7: Pacemaker Faults and Diagnostics

• Low battery indications, irregular signals, and inappropriate pacing
• Troubleshooting lead fractures or displacements
• Using pacemaker analysers to monitor function, interpreting pacing thresholds and impedance readings, and verifying and adjusting settings

Module 8: Regulatory Standards and Safety Protocols Across All Three Devices

• International standards — ISO, IEC, and FDA regulations — and the role of healthcare professionals in maintaining compliance
• Documentation and reporting of maintenance and repairs
• Ensuring patient and technician safety during maintenance, adhering to electrical safety guidelines, and protecting patient data privacy

Module 9: Preventive Maintenance and Extending Device Lifespan

• Creating schedules for routine checks and device testing, and identifying key maintenance tasks for each device type
• Best practices for equipment handling and care
• Techniques for preserving device functionality, minimising wear on components, and planning for battery and critical parts replacement

Module 10: Advanced Diagnostics and Fault Simulation

• Using oscilloscopes, multimeters, and analysers for advanced diagnostics
• Techniques for diagnosing subtle issues in device performance, and understanding signals and waveforms
• Setting up fault simulations for hands-on practice, and conducting final tests after repairs

Module 11: Spare Parts and Supplier Management

• Ensuring availability of essential parts like batteries, electrodes, and cables
• Best practices for storing and managing device components
• Building supplier relationships for timely replacements, negotiating prices and delivery, and evaluating spare parts quality