Two employees can have the same job description and wildly different results — the difference usually comes down to a handful of everyday habits. This Boosting Workplace Performance course from the Arab British Fellowship Training Academy starts by unpacking exactly what those habits are: how high performers manage their time, make decisions under pressure, and set goals that actually get met, instead of goals that sit in a drawer.

From there, the course moves into the people side of performance — communication, teamwork, and the feedback loops that keep improvement going long after the training ends. Attendees leave with a practical toolkit for managing their own output, collaborating more effectively with colleagues, and building the kind of consistent, visible performance that drives career growth.

Course Objectives

• Identify the habits and skills that distinguish high-performing employees.
• Apply practical time management and prioritisation techniques to maximise output.
• Strengthen problem-solving and decision-making under everyday workplace pressure.
• Set and achieve SMART goals aligned with organisational objectives.
• Communicate clearly and collaborate effectively within teams.
• Build and use feedback systems that support continuous improvement.

Who Should Attend?

• Professionals looking to improve their performance and productivity on the job.
• Supervisors and managers aiming to maximise team output.
• New hires wanting to adapt quickly and make an impact early.
• Anyone looking to strengthen soft skills and workplace effectiveness.

Module 1: What Sets High-Performing Employees Apart

• Understanding what job proficiency really looks like in daily practice.
• Tools to measure and analyse performance gaps.
• Strategies to close those gaps and build consistent output.

Module 2: Managing Time and Priorities for Maximum Output

• Principles of effective time management.
• Prioritisation methods that maximise output without burnout.

Module 3: Solving Problems and Making Confident Decisions

• Frameworks for identifying and solving workplace challenges.
• Approaches to making well-informed, timely decisions.

Module 4: Setting and Achieving SMART Goals

• Setting Specific, Measurable, Achievable, Relevant, and Time-bound goals.
• Monitoring progress and overcoming obstacles along the way.

Module 5: Communicating and Collaborating Effectively in Teams

• Essentials of clear, professional workplace communication.
• Building productive teams and managing conflict constructively.

Module 6: Using Feedback to Drive Continuous Growth

• Implementing feedback mechanisms that people actually use.
• Turning feedback into personal and organisational growth.