Stepping into a management role usually means inheriting deadlines, budgets and projects before anyone hands over a manual for how to run them. Arab British Fellowship Training Academy built this training course specifically for that gap: a short, hands-on program that gives newly promoted managers the project management terminology, planning tools and leadership habits they need on day one, rather than a broad theoretical survey.

Delivered by a team of internationally experienced managers, the course pairs practical project scheduling with the softer skills — communication, decision-making, conflict and time management — that determine whether a plan actually gets executed. Participants leave with ready-to-use work products they can apply to their own projects immediately.

Who Should Attend?

• Business owners, managers and supervisors.
• Project managers or executives who want to sharpen their project management skills.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Build a thorough understanding of essential management and leadership qualities.
• Improve management and leadership performance in day-to-day work.
• Apply resource management fundamentals from an enterprise perspective.
• Develop sharper time management and organizational skills.
• Handle workplace disputes and manage performance and workforce optimization.
• Master fundamentals of project management and risk management, with the confidence to step into more advanced leadership roles.

Module 1: Planning and Scheduling Projects

• Introduction to the work breakdown structure (WBS).
• Project resource estimation and coordination.

Module 2: Building Your Leadership Style

• Identifying your style of leadership and understanding your comfort zone.
• Managing performance as part of a leadership approach.

Module 3: Raising Your Personal and Leadership Performance

• Achieving personal proficiency, and clarifying personal vision and values.
• Analysis of mental models that shape decision-making.

Module 4: Communication and Interpersonal Skills for Managers

• Overcoming communication barriers and building active listening skills.
• Improving questioning and probing techniques to communicate well and build relationships.

Module 5: Critical Thinking and Decision-Making

• Defining critical thinking and its characteristics, including common critical thinking styles.
• Left-brain and right-brain thinking applied to decision-making.

Module 6: Creativity and Innovation in Management

• Understanding creativity and innovation, including personal creativity.
• Methods of creative thinking managers can apply on the job.

Module 7: Reading Body Language and Building Relationships

• Understanding body language and facial expressions.
• Using that awareness to build stronger working relationships.

Module 8: Running Effective Meetings

• Structuring conferences and understanding types of corporate meetings.
• Preparing meeting materials and giving useful feedback.

Module 9: Performance Management and Succession Planning

• Performance consulting and the 360-degree evaluation function.
• Building a succession plan.

Module 10: Leading Through Change and Managing Time

• Understanding change and the key factors for successful change management.
• Time management overview: controlling procrastination and maintaining an activity list.

Module 11: Conflict and Crisis Management

• The different stages of workplace conflict.
• Risk management overview: its history, key concepts and current definitions.

Module 12: First Impressions and Personal Presence

• Projecting confidence and making eye contact.
• Dressing for success in a management role.