Two organisations can operate under the exact same safety regulations and end up with completely different safety records. The difference almost always comes down to culture, the unwritten attitudes and habits that shape what people actually do when no one is checking.

This highly interactive course focuses on how to read, diagnose and improve that culture rather than simply describing what a good one looks like. Participants combine proven management techniques with practical, field-tested strategies so the improvements they design are sustainable enough to genuinely lift business performance, not just pass an audit.

Knowledge and Benefits:

By the end of this course, participants will be able to:

• Understand human factors and behavioural acts and omissions as prime causes of accidents.
• Identify the essential components of a safety management system and why they sometimes fail.
• Apply the HSE cultural change model to plan interventions and track key performance indicators.
• Assess the current status of a safety culture using questionnaires and case study comparisons.
• Build a step-by-step safety culture improvement programme with a personal action plan.

Who Should Attend?

• Safety professionals who want to promote greater awareness and acceptance of safety in their workplace.
• Anyone working in a high-risk industry who wants a general understanding of safety.
• Team leaders or workers exposed to potential hazards who want to improve their own safety knowledge.

Module 1: The Human Side of Safety

• Safety culture and behavioural safety.
• Human factors, and negative versus positive dimensions.
• Taylor, Herzberg, McGregor and Maslow.
• ABC analysis: antecedents, behaviour and consequences.
• What drives behaviour, and natural penalties and consequences.

Module 2: Building Blocks of a Safety Management System

• Safety management systems and safety culture factors.
• Essential components of a safety management system.
• Developing and sustaining an effective system.
• Reasons for safety management system failure and its true benefits.

Module 3: Leading Cultural Change

• Safety culture and safety climate, and the influence factor.
• Leadership and culture, and improving safety performance.
• Identifying problem areas: dependent, independent and interdependent cultures.
• Planning for change with the HSE cultural change model.
• How and when to intervene, and key performance indicators.

Module 4: Measuring Where You Stand

• Establishing the current status of a safety culture.
• Information inputs, questionnaires and attitude surveys.
• Case studies from different organisations.
• Success factors and barriers, and managing people's attitude to safety.
• Developing questionnaires and personal action plans.