Arab British Fellowship Training Academy offers a course on the skills required of HR professionals. Working in human resources is not only about executing tasks correctly, it demands a range of skills that enable an HR professional to manage the flow of employees and their work in a way that drives company growth.

These skills include organizational abilities such as keeping files in order and managing time effectively, the capacity to multitask, strong negotiation, listening, and communication skills, the ability to market plans and win others over, workplace tact and good judgment, and finally empathy, built through earning the trust of others.

Objectives of the Skills Required for HR Professionals Course:

• Equip participants with the skills needed for human resources management.
• Understand the role of HR administrators within their organization's HR structure.
• Identify and develop the competencies required of successful HR officials.
• Be able to distinguish between different types of organizational structures and develop organizational structures.
• Describe the core functions of HR systems and define the business requirements for the HR system in their organization.
• Be able to create HR reports using different types of charts and templates.
• Identify and maintain employees' legal documents.
• Enable the participant to create their organization's employee handbook.

Target Audience for the Skills Required for HR Professionals Course:

• All managers in private and public organizations.
• Managers and executive officials in human resources.
• Staff working in the HR department.
• Graduates who wish to develop themselves in human resources management.

• The HR Officer in Organizations
  • The key roles and responsibilities of HR administrators
  • An overview of the HR administrator's job description
  • The position of the HR administrator within the HR department
  • Professional qualifications as a competitive advantage
  • The competencies of a successful HR administrator
  • Technical competencies
  • Behavioral competencies
  • Assessing and developing your competencies
  • The evolving role of the HR officer
  • HR officer certifications
• Introduction to Organizational Structures
  • Definition and purpose
  • Types of organizational structures
  • Advantages and disadvantages of different organizational structures
  • Examples of organizational structures from a number of organizations
  • Tools used to draw organizational structures
  • Using Microsoft Visio to draw organizational structures
• Working with Human Resource Information Systems (HRIS)
  • The evolution of HR information systems
  • The functions and features of HR systems
  • Defining business requirements
  • Developing evaluation criteria used to assess different systems
  • Evaluating current HR systems
  • Hands-on application and a live demonstration of using an HR information system
• HR Metrics and Reports
  • Research terminology and techniques
  • The most commonly used HR metrics
  • Calculating HR metrics
    • Sourcing metrics
    • Employee retention metrics
    • Compensation and benefits metrics
    • Training and development metrics
• HR Employee Skills
  • Organizational skills
  • Multitasking
  • Negotiation
  • Listening and conversation
  • Tact
  • Empathy