A maintenance team can follow every task on its calendar and still be losing money, simply because nobody is measuring whether that work meets a defined quality standard. Without a structured quality system, even well-intentioned maintenance programmes drift into inconsistency, repeated failures, and rising costs.

This course from the Arab British Fellowship Training Academy gives participants a practical grounding in global standards such as ISO 55000 and Total Productive Maintenance (TPM), and shows how to use them as the backbone of a maintenance quality system rather than a compliance checklist.

Across the programme, participants build the skills to measure performance, apply quality tools across industrial sectors, and keep raising the bar at every stage of the maintenance process.

Who Should Attend?

• Maintenance managers looking to improve quality systems within their departments.
• Quality teams and engineers working in industrial maintenance.
• Leaders responsible for maintenance systems in organisations that rely on heavy equipment or complex systems.
• Consultants, compliance officers and specialists in quality and maintenance management.

Knowledge and Benefits:

By the end of the course, participants will be able to:

• Apply global quality standards, including ISO 55000, in managing maintenance systems.
• Use TPM and Lean techniques, alongside key performance indicators, to raise maintenance efficiency.
• Manage proactive and preventive maintenance processes for consistent high performance.
• Evaluate and improve maintenance processes using advanced measurement and analysis tools.
• Build a quality culture within maintenance teams.

Module 1: Why Quality Systems Change the Game in Maintenance

• The role of quality systems in improving maintenance efficiency and performance.
• The importance of applying global quality standards in maintenance.
• The positive impact of improved maintenance systems on productivity.

Module 2: International Standards for Maintenance Management

• ISO 55000 standards and their importance in maintenance management.
• Overview of TPM and Lean standards in maintenance operations.
• Comparing quality systems and selecting the most suitable one.

Module 3: Principles of Quality Management and the Role of Leadership

• Basic principles of quality management in maintenance environments.
• Continuous performance improvement and measuring maintenance effectiveness.
• The role of leadership in fostering a quality culture within maintenance teams.

Module 4: Measuring What Matters: KPIs and Advanced Measurement Tools

• Defining standard performance indicators in maintenance and choosing the right KPIs for a team.
• Tools used to measure performance in maintenance.
• Applying analytical tools and using results to improve performance quality.

Module 5: Reading the Data: Defect Analysis, Reporting and Decisions

• Techniques for analysing defects that affect maintenance efficiency.
• The role of statistical analysis in improving maintenance systems.
• Preparing comprehensive quality reports and using them to support decisions and recommendations.

Module 6: TPM and Lean: Turning Standards into Daily Practice

• Implementing Total Productive Maintenance in industrial environments.
• Applying Lean principles to reduce waste in maintenance operations.
• Integrating Lean with TPM to improve overall maintenance performance.

Module 7: Managing Risk: Failure Analysis, Prediction and Preventive Maintenance

• The importance of risk analysis and reducing risks linked to equipment failure.
• Methods for failure analysis and improving team response during emergencies.
• Predictive maintenance techniques to reduce unplanned failures.

Module 8: Continuous Improvement Powered by Technology

• Continuous improvement methods and tools (Kaizen) in maintenance.
• Using electronic systems and smart management tools in maintenance.
• Integrating modern technologies into implementing quality standards.

Module 9: Planning, Implementing and Standardising the Maintenance Plan

• Planning and implementing effective maintenance plans according to global standards.
• Allocating human and material resources for plan execution.
• Standardising processes and evaluating each department's performance against the same standards.

Module 10: Training, Change Management and Building a Quality Culture

• The importance of training maintenance teams on global standards.
• Techniques for developing technical skills and evaluating training effectiveness.
• Implementing change management strategies and monitoring their impact on quality.

Module 11: Sustainability and the Road Ahead

• Implementing environmentally sustainable maintenance strategies and improving energy efficiency.
• Analysing environmental impact and extending equipment life through preventive maintenance.
• Preparing plans for sustainable performance improvement and integrating team feedback into future upgrades.