The gap between a workplace injury and a full recovery is often measured in minutes, not hours – and what happens in those minutes usually depends on whoever is standing closest, not on the nearest hospital.

This course from the Arab British Fellowship Training Academy trains employees at every level to close that gap: recognizing emergencies, acting immediately and correctly, and keeping an injured colleague stable until professional medical help takes over.

Who Should Attend?

• Employees at all levels across offices, factories, warehouses, and retail environments.
• Designated first aid responders and safety officers.
• Supervisors, managers, and team leaders responsible for employee well-being.
• Anyone who wants practical, confident knowledge of how to respond to a medical emergency at work.

Knowledge and Benefits:

By the end of the program, participants will be able to:

• Apply basic first aid techniques and procedures with confidence.
• Respond to medical emergencies while keeping the workplace calm and safe.
• Handle common workplace injuries, illnesses, and emergencies as they happen.
• Manage life-threatening conditions until professional help arrives.
• Understand how first aid fits into broader workplace health, safety, and risk management standards.

Module 1: Why the First Few Minutes Matter

• The critical role first aid plays before professional help arrives
• The legal responsibilities and role of a designated first aider
• The first steps to take the moment an emergency occurs
• Assessing the situation, calling for help, and managing panic among bystanders

Module 2: Reading the Workplace for Hidden Risks

• Understanding workplace health and safety regulations
• Common hazards across offices, factories, warehouses, and retail settings
• How to assess the surrounding environment for safety before responding

Module 3: Saving a Life – CPR and Choking Response

• Why CPR matters and how to recognize when it is needed
• Step-by-step CPR technique for adults
• Signs of choking and clearing the airway in conscious and unconscious victims
• Safety precautions while managing a choking incident

Module 4: First Aid for Children and Infants

• Adjusting CPR technique for younger victims
• Special considerations when providing life support to children and infants
• Knowing when and how to perform emergency actions for babies

Module 5: Managing Wounds and Bleeding

• Differences between abrasions, cuts, and puncture wounds
• Assessing bleeding severity, and internal versus external bleeding
• Cleaning and dressing minor cuts, and preventing infection
• Controlling severe bleeding with bandages and pressure points, and recognizing shock

Module 6: Burns and Temperature Emergencies

• Degrees of burns and immediate response to thermal, chemical, and electrical burns
• Preventing further injury and complications
• Recognizing and treating heat exhaustion and heat stroke
• Identifying frostbite and hypothermia, and safely rewarming affected individuals

Module 7: Responding to Sudden Medical Emergencies

• Handling suspected heart attacks and strokes
• Recognizing an allergic reaction or anaphylaxis
• Providing first aid until professional medical help arrives

Module 8: Handling Musculoskeletal Injuries

• Recognizing sprains, strains, and fractures
• Basic methods for immobilizing an injury
• Managing pain and knowing when further medical care is needed

Module 9: Supporting Mental Health During a Crisis

• Recognizing signs of a mental health crisis in the workplace
• Offering immediate support for stress, anxiety, and panic attacks
• Providing emotional support and knowing when to involve professionals