Running a hospital that operates across different countries — or even just hiring staff trained under different systems — means constantly reconciling different standards, funding models, and regulations. This Training Course from the Arab British Fellowship Training Academy is designed for healthcare leaders and administrators who operate in that international reality and need one consistent playbook for institutional, financial, and human resource management.

The course is built for senior and executive hospital staff — administrators, department heads, board members, and chief nursing officers — who carry supervisory or executive responsibility. It walks through the structures, costs, technology, and quality systems that keep an internationally-minded healthcare institution running smoothly.

Who Should Attend?

• Managers and department heads in health facilities.
• Supervisors and staff responsible for health oversight.
• Emergency department managers and staff in hospitals.
• Officials and workers across the healthcare sector.

Knowledge and Benefits:

By the end of the course, participants will be able to:

• Explain the concept and principles of international healthcare management.
• Use decision-making tools to evaluate healthcare plans against changing laws and needs.
• Apply leadership skills to guide healthcare teams and projects toward success.
• Manage crises in complex institutions while improving quality and safety practices.
• Design human resource incentives and control mechanisms.
• Understand institutional structure and the cost of hospital responsibilities.

Module 1: Foundations of International Healthcare Management

• The concept and principles of managing healthcare on an international scale.
• Leading and managing complex, multi-site institutions.
• Controlling teamwork across healthcare organisations.

Module 2: Institutional Structure and Cost Management

• Institutional structure and the cost of hospital responsibilities.
• Costing individual departments and centres, and managing cost centres.
• Evaluation methods and reconciling cost accounting with financial accounting.
• Insurance considerations within hospital finance.

Module 3: Strategic Human Resource Management

• Strategic HR management within the hospital.
• Developing core values and managing human resources.
• Understanding HR management systems, incentives, and control mechanisms.

Module 4: Technology and Information Management

• Implementing hospital information management and technological systems.
• Using technology to manage hospital procedures.
• Information technology for quality and safety, and related security and privacy issues.

Module 5: Quality, Performance, and Crisis Readiness

• Managing and tracking the quality of medical services and performance incentives.
• Common healthcare management methods and tools used internationally.
• Emergency preparedness and crisis management at the institutional level.