Every extra hour a production line stays down because of unplanned maintenance translates directly into lost revenue. That reality is pushing operations and maintenance leaders toward one solution: real strategic planning instead of reactive fixes. This Training Course from Arab British Fellowship Training Academy gives professionals in operations and maintenance the frameworks and tools to plan ahead, cut costs, and keep critical systems running reliably.

Participants build a practical toolkit — from environmental and performance analysis to emergency response and continuous improvement — enabling them to set long-term goals and translate them into strategies that raise efficiency and innovation across industrial operations.

Who Should Attend?

• Operations and production managers in companies and factories.
• Maintenance teams and those responsible for equipment and system upkeep.
• Strategic planning managers in industrial institutions.
• Project managers and engineers working in operations and maintenance.

Knowledge and Benefits

• Grasp the modern foundations of strategic planning for operations and maintenance.
• Apply innovative strategies that raise the efficiency of operational processes.
• Build the skills to design and execute strategic plans for long-term goals.
• Tackle ongoing maintenance and operations challenges efficiently and effectively.
• Strengthen strategic decision-making in complex work environments.

Module 1: Measuring What Matters — KPIs and Performance Gap Analysis

• Defining and applying performance indicators for operations and maintenance processes.
• Using KPIs to evaluate maintenance and operational effectiveness.
• Identifying performance gaps and their root causes, and closing them.

Module 2: Strategic Planning Foundations for Operations and Maintenance

• What strategic planning is and how it improves performance.
• The link between strategic planning and desired operational outcomes.
• Key factors shaping the development of operations and maintenance strategy.

Module 3: Reading the Environment — SWOT, PESTLE and Industry Context

• Analysing internal and external environments and their strategic impact.
• Applying SWOT and PESTLE analysis tools.
• Understanding industry challenges and opportunities and adapting to them.

Module 4: Setting Direction — Goals and Vision

• Defining strategic goals for operational projects.
• How clear goals improve maintenance effectiveness.
• Building a forward-looking vision for operations and maintenance.

Module 5: Continuous Improvement, Innovation and Cost-Quality Balance

• Applying Lean and Six Sigma methodologies to maintenance processes.
• Innovation strategies for developing operational and maintenance procedures.
• Balancing maintenance cost and quality while boosting operational efficiency.

Module 6: Forecasting and Future Analysis

• Forecasting future needs in operations and maintenance.
• Using data and technology to read future trends.
• Developing flexible strategies to adapt to future change.

Module 7: Emergency Planning and Rapid Response

• Pre-planning for rapid response to operational failures and issues.
• Designing effective emergency strategies to ensure business continuity.
• Techniques for reducing repair time and improving response quality.

Module 8: Leading Change — Managing Resistance

• Understanding why teams resist change and how to manage it.
• Successful change strategies in complex work environments.
• Motivating teams to accept change and implement strategic plans.

Module 9: Leading and Guiding Teams Toward Strategic Goals

• Developing effective leadership skills for operations and maintenance teams.
• Strategies for motivating teams to deliver strategic performance.
• Strengthening technical and managerial skills together for effective execution.

Module 10: Evaluating Strategy Implementation

• Techniques for evaluating strategy outcomes and analysing lessons learned.
• Using data to assess the success of the strategies followed.
• Building continuous-improvement plans based on final evaluations.

Module 11: Technology and Predictive Maintenance

• Modern technologies that speed up maintenance processes and improve quality.
• The role of the Internet of Things (IoT) and Artificial Intelligence in predictive maintenance.
• Strategies for integrating technology to achieve operational efficiency.

Module 12: Sustainability in Operations and Maintenance Strategy

• Embedding sustainability into long-term operations and maintenance plans.
• Strategies to reduce environmental impact and increase sustainability efficiency.
• Sustainable resource management techniques in operational environments.

Module 13: Planning for the Future of Operations and Maintenance

• Long-term planning strategies to keep pace with technological and industrial change.
• Adapting strategic plans to market changes and customer needs.
• Strengthening future forecasts to ensure long-term operational sustainability.