Every insurance relationship rests on a single legal instrument: the insurance contract. It is the tool through which individuals actually access the insurance system, and understanding how it is built — the obligations it places on each party, and the rules that govern the relationship between insurer and insured — is what separates a well-managed insurance file from a disputed one.

This diploma course covers the regulations and legislation that govern insurance activity across different countries, how damages are classified, how compensation is calculated, and the types of insurance programs available. It also walks through the procedures used when insurance claims go before the competent authorities, and the optional dispute-resolution routes parties can take instead.

Target Audience

• Institution and company managers, and business owners developing their insurance management skills.
• Business administration students and graduates.
• Anyone looking to build expertise in the insurance field.

What Participants Will Take Away

• Understand insurance as a modern, necessary transaction for protecting funds against potential risk.
• Clarify the regulations governing insurance activity in different countries.
• Analyze case studies to draw conclusions and shape recommendations for improving insurance practice.
• Know the procedures followed when insurance claims are reviewed before the competent authorities, and the optional means available for resolving insurance disputes.

Module 1: The Insurance Contract in Context

• General introduction to insurance and its key characteristics.
• Legislative topics and the laws related to insurance practice.

Module 2: Classifying and Coding Insurance Cases

• Classification of damages and current procedural terminology coding.
• The procedure coding system used in insurance management.

Module 3: Compensation and Program Design

• Compensation methods and the different types of insurance programs.
• Basics and instructions for handling compensation claims.

Module 4: Comparing Insurance Systems

• Identifying the differing characteristics across insurance systems.

Module 5: Diploma Logistics

• Duration: 5 to 10 days, with the option of an extended mini-master's track — contact the Academy for details.
• Training formats: group training at academy centers, individual training, field training at specialized insurance companies, and theoretical training in dedicated halls.
• A certified completion certificate from the Arab British Fellowship Training Academy.