A workplace accident rarely announces itself in advance, yet it can put an employee out of action for weeks, trigger unplanned costs, and stall business operations overnight. Personal accident insurance exists to soften exactly that blow — covering medical costs, offering psychological and physical support, and compensating for lost income or permanent disability under a single policy.

This course from the Arab British Fellowship Training Academy builds the administrative and practical skills needed to run that cover end to end, from issuing and correcting insurance cards to managing employee complaints, alongside the conditions that govern accident insurance and how it is applied in practice.

Skills Participants Will Build

• Processing new health insurance card requests and correcting errors on accident insurance cards.
• Submitting employee data to the General Accident Insurance Authority.
• Preparing the documentation required for emergency reimbursement on hospital admission.
• Handling institutional mail and circulars related to medical insurance, and managing employee complaints tied to accident coverage.

Who Should Attend

• Corporate and institutional managers.
• Professionals working in insurance administration.
• Businesspeople looking to strengthen their health insurance management skills.
• Business administration students and graduates, and anyone building expertise in the health insurance field.

Module 1: Health and Accident Insurance Fundamentals

• Overview and key characteristics of health insurance, and the legislation and laws behind it.
• Classifying diseases and procedures, and the coding systems commonly used in healthcare.

Module 2: How Compensation and Claims Actually Work

• Reimbursement methods and the range of health insurance programs available.
• The basics and guidelines behind filing an insurance claim, and identifying different insurance features.

Module 3: Why Accident Insurance Matters for a Business

• The importance of accident insurance in day-to-day corporate operations.
• Precautions to take against risk, and how that connects to institutional policies and procedures.

Module 4: Assessing and Certifying Risk

• The reasons behind risk assessment and why precautions matter.
• Certification methods for risk assessment, and ways of handling risks that stem from corruption.